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Grand Legacy At The Park
- Hotels
- Anaheim, CA
About this business
Location details
1650 S Harbor Blvd, Anaheim, CA, 92802, United States
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price is way too high for a dirty hotel it has cockroaches, the carpet are dirty, no breakfast or coffee close to Disneyland
Poor
Fair
Fair was sent an email a week before trip tell me extra charge for parking when I made reservations over 9 months ago.
Fair
Will look somewhere else next time. Half the rooms amenities were not in working order. Called twice for some help to fix the situation and both times we were ignored. When we finally left it was like leaving the dairy. They just wanted to milk us for anything and everything and did not want to help any problems. Close to Disney
Ok Hotel! Room was filthy, beds where done but the carpet and the floor was dirty, there was stuff from previous guests there still on the floor, found 2 spider on the beds. Tub was clogged and water was stuck after taking a shower. No housekeeping done at all while our stay!! Overall all only thing I liked was that it was in walking distance of Disney! It was in walking distance of Disneyland!
Business response:
We apologize that the room was not up to our routinely superior standard of cleanliness. Our housekeeping department is usually commended for their thorough service, with special attention to detail. I have shared your comments with the housekeeping manager to ensure that this is promptly addressed.
Location is great! Value is low class Room smelt like a portable restroom! Walls are so thin! Can hear everything in each room next to you and above! 3rd night we were there couple argued in Spanish right outside our room at 12 AM! I loved the location. Very close to Disney parks !
Business response:
We are sorry to hear that noisy neighbors seemed to foil your fun! Unfortunately, not all travelers are considerate of their hotel neighbors, but please know for next time that our staff will do everything possible to ensure a comfortable and relaxing experience. If noise from other guests occurs, we are always happy to look into another room location in which to move you to ensure a peaceful experience!
Fair
Frequently asked questions about Grand Legacy At The Park
How is Grand Legacy At The Park rated?
Grand Legacy At The Park has a 4 star rating with 11,675 reviews.
When is Grand Legacy At The Park open?
Grand Legacy At The Park is open now. It is open 24/7.