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801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Greeted/welcomed as soon as I drove in. Kept informed/updated throughout visit. Even with transfer from one service area to another and back again, service was completed more quickly than estimated. Waiting area clean and well stocked with hot & cold beverages and individually packaged snacks.
Took too long for repairs! On a recall parts should be on hand! But they had to order parts. 4 day in the shop
Business response:
Thanks for providing your feedback. Please note that all recall notices are sent directly from the manufacturer, but not all parts are readily available at the dealership level. We welcome your input & are available if you have any additional comments, questions or concerns!
Good service friendly environment
Business response:
Thank you for taking the time to share your experience with us! We look forward to serving you again and getting the opportunity to earn your 5-star rating.
Eli is a great service rep. Always courteous, communicates well, stays on top of the process and keeps me in the loop. Well done!
Completed all maintenance. Delivery of vehicle was a problem
Good service and professional staff
Professional and timely visit.
Heath always does a great job of taking care of us on time and with exactly what we need. He is a pleasure to work with.
Quick and friendly service. D
Grapevine Ford has a 4.3 star rating with 14,089 reviews.
Grapevine Ford is closed now. It will open tomorrow at 7:00 a.m.