Grapevine Ford Parts

Roberto M. 

on Yelp

3 years ago

I purchased a 2018 Ford Explorer at Grapevine last Saturday, April 23. I am very pleased with the purchase and feel I paid a fair price for a high quality vehicle that is in excellent condition. The salesman I dealt with, Maksym Nenashev, was great to work with and has been very responsive and attentive in completing the post-purchase steps (LoJack, 2nd key/remote setup). I highly recommend Grapevine Ford to anybody looking to purchase a vehicle. They have been the best dealer I have ever worked with in 30 years of time buyi... read more

Sheila F. 

on Yelp

3 years ago

I have been waiting over a year for my Bronco to arrive, of course that's no fault of the dealership. I took possession today and it was by far the best car buying experience I've ever had . Shout out to Fillmore for putting up w me and my questions for the last year and your help today. Keaton was was my sales guy and was fantastic ! Great deal on my read in, zero haggling! I always dread going into the finance department thinking I may never make it out alive ... not this time. Andrew was transparent, patient and maybe ... read more

Darren R. 

on Yelp

3 years ago

From the front door/sales team (Tuna), to the assistant sales manager (Will) and finance manager (Garry), this is one cohesive team that makes sure the customer experience is the best. My wife and I have purchased a few vehicles (including from "luxury dealers") and experienced good and bad customer service, Grapevine Ford and this specific team is exceptional and definitely raised the bar. We will be coming back to buy from these guys again. They get it, you're not just buying a car, but also an experience. So many de... read more

Ricardo J. 

on Yelp

3 years ago

I will leave a review by pasting an email I just sent the Finance Director when he inquired about my experience. Hello Dru - Thank your for taking the time to reach out and see how my experience was. I have to say that my overall experience with Andrew in finance was way better than the sales experience. In bridging the two departments, however, the finance talk portion of the initial purchase agreement was lackluster. I had wanted to go with my bank, USAA, and had expressed as much to the salesman on the first day I lo... read more

Dan G. 

on Yelp

3 years ago

Had an absolutely fantastic experience here! My wife recently traded in her vehicle and got back into an Expedition and had a great experience, so I decided to bring my truck down here (a further drive than a closer dealership) to see if I had a good experience as well. And as a matter of fact, I did! I believe the gentleman's name in Service was Pete Roshell... he was super kind, respectful and a pleasure to work with! Their front desk woman was also super kind and helpful! I highly recommend them for any of your vehicles n... read more

Chelsea V. 

on Yelp

3 years ago

Tyler made my experience here! I came in super upset, as anyone would who just found out they needed a new engine: but Tyler...... he went above and beyond for me and made sure I had everything I needed And in A timely manor. I originally had an appt with another person but came in early and I'm glad I did 

Donna C. 

on Yelp

4 years ago

Thank you to Pete Roshell for the excellent customer service from him at Grapevine Ford. You can always count on him to go above and beyond what you would expect. 

Michelle B. 

on Yelp

4 years ago

If you are getting service done, ask for Aaron McBride. He is the best in the service department! We always have a good experience with anything we need. 

Ken G. 

on Yelp

4 years ago

Got my truck services today and had a good experience. Except the bathrooms, you can't have something that small for a medium large dealership. Please also reopen your cafe, working folks need coffee and they need it yesterday. Alfredo is a great guy and a valuable asset to your organization. I grew up owning Ford's and branched out to German brands with a Lexus GS mixed in at one point but came back to Ford because the newer generation F150 provided comparable luxury and serenity with real utility and off-road capability. ... read more