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801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Bought a new car Buying process was fast. They got me a good rate and didn’t hassle me when I declined extended warranty which is very different from previous buying experiences.
Business response:
Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Juan Cruz, Customer Loyalty Director
Service and repair on Ford Explorer I had to bring my vehicle in for servicing and the service this time was much better than the first time. Jason S, did a good job of keeping me informed on the vehicle repairs and they even finished earlier than expected.
Business response:
I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. -Venny Diaz, Service Manager.
Oil service They did a great job servicing my F-150 in a timely manner and they did a good job of taking care of my truck and were very friendly!
Business response:
Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. -Venny Diaz, Service Manager.
Nancy Bond Took truck in for recall repairs very good service very friendly and welcoming fixed all repairs fast and correct recommended to everyone to use Ford
Business response:
Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. -Venny Diaz, Service Manager.
Great Service Andrew Shannon in the GV Ford Service Dept took good care of us. The TSB’s on our Ford Explorer were taken care of quickly. I appreciate the free inspection and Express Alignment check. It was a pleasant experience overall.
Business response:
I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. - Venny Diaz, Service Manager.
Some what fixed my issue Took my 17 mkz in for hard shifting into 2nd and 3rd while accelerating softly clay was amazing service writer and kept intouch with me throughout the whole procces but the quality of work done on my transmission is not that good.. it does shift somewhat better but still has a hard shift into 2nd
Business response:
Thank you for letting us service your vehicle Nathan. Please keep us in mind for all your service needs. -Venny Diaz, Service Manager.
Awesome service Laura was great to work with and timely with all promised follow ups. Will definitely be using this dealership for my next purchase of a Ford
Business response:
I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. -Venny Diaz, Service Manager.
Best truck purchase I've ever experienced! I've bought many vehicles and this was by far the best purchase ever. Cameron was great to work with and was straight forward and transparent about the whole process. It was worth going to Grapevine. I was in and out of the dealership in about an hour.
Business response:
I'm glad you had a great experience. Please let us know if we can help you with anything in the future. - Juan Cruz, Customer Loyalty Director
William Beattie was excellent Sales manager and finance manager were excellent. They worked with me. Took my tread-in. Initially, we didn't agree on trade in value but we were able to work something out.
Business response:
Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Juan Cruz, Customer Loyalty Director
Grapevine Lincoln has a 4.6 star rating with 3,782 reviews.
Grapevine Lincoln is open now. It will close at 8:00 p.m.