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Grapevine Lincoln

4.6

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.63,614 reviews
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Mario Turner's profile image
Mario Turner 
6 years ago

William Beattie was excellent Sales manager and finance manager were excellent. They worked with me. Took my tread-in. Initially, we didn't agree on trade in value but we were able to work something out. 

Business response:

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Juan Cruz, Customer Loyalty Director 

Brian Williams's profile image
Brian Williams 
6 years ago

Oil service They did a great job servicing my F-150 in a timely manner and they did a good job of taking care of my truck and were very friendly! 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. -Venny Diaz, Service Manager. 

Kathleen's profile image
Kathleen 
6 years ago

Awesome service Laura was great to work with and timely with all promised follow ups. Will definitely be using this dealership for my next purchase of a Ford 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. -Venny Diaz, Service Manager. 

Nancy Bond's profile image
Nancy Bond 
6 years ago

Nancy Bond Took truck in for recall repairs very good service very friendly and welcoming fixed all repairs fast and correct recommended to everyone to use Ford 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. -Venny Diaz, Service Manager. 

Nathan's profile image
Nathan 
6 years ago

Some what fixed my issue Took my 17 mkz in for hard shifting into 2nd and 3rd while accelerating softly clay was amazing service writer and kept intouch with me throughout the whole procces but the quality of work done on my transmission is not that good.. it does shift somewhat better but still has a hard shift into 2nd 

Business response:

Thank you for letting us service your vehicle Nathan. Please keep us in mind for all your service needs. -Venny Diaz, Service Manager. 

Summer's profile image
Summer 
6 years ago

Service and repair on Ford Explorer I had to bring my vehicle in for servicing and the service this time was much better than the first time. Jason S, did a good job of keeping me informed on the vehicle repairs and they even finished earlier than expected. 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. -Venny Diaz, Service Manager. 

mark Logan's profile image
mark Logan 
6 years ago

Great Service Andrew Shannon in the GV Ford Service Dept took good care of us. The TSB’s on our Ford Explorer were taken care of quickly. I appreciate the free inspection and Express Alignment check. It was a pleasant experience overall. 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. - Venny Diaz, Service Manager. 

Randal's profile image
Randal 
6 years ago

Best truck purchase I've ever experienced! I've bought many vehicles and this was by far the best purchase ever. Cameron was great to work with and was straight forward and transparent about the whole process. It was worth going to Grapevine. I was in and out of the dealership in about an hour. 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. - Juan Cruz, Customer Loyalty Director 

Victor's profile image
Victor 
6 years ago

Great service. clean bathrooms, quick to answer. They didn't xxxxxxxx. Got me what I needed within a good time. Got my questions answered thoroughly. Wasn't pressured, got good advice to insure that I got what I needed for my whip. All they want to do is help you find the right ride and are willing to help you the best way they can. The staff was amazing. Good vibes all around. Passionate people who will answer all car questions. Next future car purchase will be from them. 11 Out of 10 stars! 

Business response:

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Juan Cruz, Customer Loyalty Director 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.6 star rating with 3,614 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is open now. It will close at 8:00 p.m.