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Grapevine Lincoln
- Car Dealers
- Grapevine, TX
About this business
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Great service I brought my vehicle in for service. I was greeted promptly. Problem was diagnosed and repaired. I wasn't not there longer than 2 hours total. I was extremely happy with my service advisor's customer service, and the quick turn around time.
Business response:
Thank you, Melita! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Venny Diaz, Service Manager.
Great Experience Excellent customer service, efficient processes. Sales people were friendly and helpful, finance people were thorough, informative and efficient. Overall, an excellent experience; I will recommend Grapevine Ford to friends and family.
Business response:
I'm glad you had a great experience. Please let us know if we can help you with anything in the future. - Juan Cruz, Customer Loyalty Director
Great buying experience Jonathan Waters was our sales rep. He did an amazing job from start to finish! He is very knowledgeable about the F-250 we purchased from Grapevine Ford. Jonathan is one of the most personable sales reps we have ever done business with. We highly recommend anyone who is looking to buy a new vehicle to visit Grapevine Ford and don’t forget to ask for Jonathan Waters to help meet all your needs!
Business response:
Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Juan Cruz, Customer Loyalty Director
Texas Grandma Very helpful with all of my questions answered and very knowledgeable on the vehicle I was interested in. Made the paperwork process go smoothly. Will return to purchase future vehicles.
Business response:
Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Juan Cruz, Customer Loyalty Director
Jody did an exceptional job updating on progress Jody did an exceptional job updating on progress. Daily calls, detailed responses to questions. An excellent problem solver and project manager. A very good experience.
Business response:
Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager.
Always great service and clean facilities Second time getting my car serviced and Andrew Shannon was my guy both times. Always professional and polite. Even with all this COVID19 going on, he still made me feel comfortable. Had few questions and Andrew was very knowledgeable on helping with them.
Business response:
Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager.
Truck buying I was very pleased with my experience. Everything was pretty straight forward. There was no heavy pressure sales. They really listen and respect your time and effort I have put in. They really made an effort to help me find the right truck. From sales to finance.
Business response:
I'm glad you had a great experience. Please let us know if we can help you with anything in the future. - Juan Cruz, Customer Loyalty Director
Excellent experience. 2nd purchase from GVFord! This sales department does it right. Works hard to get the vehicle and deal I need. They’re the first dealership I’ve bought from twice and I’ll be back again and again. - Jason
Business response:
Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Juan Cruz, Customer Loyalty Director
Repair Miguel Luna did an excellent job in making sure the repair to my car was satisfactory. He was extremely professional, curtious and kept me informed of the progress. I will continue to use him when I have the need for repair or routine service.
Business response:
I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. - Venny Diaz, Service Manager.
Frequently asked questions about Grapevine Lincoln
How is Grapevine Lincoln rated?
Grapevine Lincoln has a 4.6 star rating with 3,688 reviews.
When is Grapevine Lincoln open?
Grapevine Lincoln is closed now. It will open tomorrow at 7:00 a.m.