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Grapevine Lincoln

4.5

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.53,277 reviews
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Alphonse rounds's profile image
Alphonse rounds 
5 years ago

Jason the Service rep Jason awesome sales rep or service rep awesome totally awesome.Call me in a timely manner and inform me about my vehicle and what was wrong with it 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. - Venny Diaz, Service Manager. 

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GigiE 
5 years ago

Excellent service! They genuinely care. I would recommend them for service and sales. They actually care about their customers and the overall experience, and they go out of their way for you. 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. - Juan Cruz, Customer Loyalty Director 

William D Bacon's profile image
William D Bacon 
5 years ago

Phenomenal Purchasing Experience Just purchased a brand new F-150 XLT Sport with 302A package. Michael Watkins my salesmen/sales manager was phenomenal from start to finish. He listened to what I was looking for and helped me choose the right truck for me. I would highly recommend him to people I know. I cannot remember the finance guys name that handled the finance portion but he was phenomenal as well. There was no pressure from him to add extra items such as tire and wheel protection, or other backend products. He explain... read more

Business response:

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Juan Cruz, Customer Loyalty Director 

Hookem's profile image
Hookem 
5 years ago

Thank You Alfredo Zacarias was very helpful. Great service. Would recommend. Will be back. Thank you. I have 11 words left to hit the 25 word minimum. 

Business response:

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager. 

David's profile image
David 
5 years ago

Vehicle maintenance I drive out of my way for the exceptional experience here. I love coming here! They go the extra mile and really make you feel valued. 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. - Venny Diaz, Service Manager. 

Jeff S's profile image
Jeff S 
5 years ago

Great Service Jody McPhail made the experience easy! She got me in quick, kept me informed, and got me out with no problems. She made sure I had transportation available if needed and was a pleasure to work with. 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. - Venny Diaz, Service Manager. 

Deborah Sarver's profile image
Deborah Sarver 
5 years ago

Amazing Customer Service! Absolutely love the amazing valet service! I live 35 miles from the dealership. They pick up my car, service it and return it in 3 hours. Im an executive recruiter and time away from my office costs me money. Love the service at Grapevine Lincoln! 

Business response:

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager. 

Quick's profile image
Quick 
5 years ago

I made a mess Clay gave me great service after jerking the door handle off my drivers door. He had me back on the road in no time. Thanks Clay! 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. - Venny Diaz, Service Manager. 

Nolooo's profile image
Nolooo 
5 years ago

Excellent service as always from Alfredo at Ford!! Couldn’t ask for a better team at Grapevine Ford to work on my 4Runner. Alfredo always makes it an extremely streamline process. Will continue to go to him for all my services. 

Business response:

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager. 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.5 star rating with 3,277 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is closed now. It will open at 7:00 a.m.