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Grapevine Lincoln

4.6

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.63,782 reviews
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Cb's profile image
Cb 
6 years ago

Oil change Dropped in for oil change. Tyler took good care of me, and even forewarned that it might be 2 hrs. I knew that going in the last 3 years. Quick lane not so much. But Tyler will take good care of you 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Juan Cruz, Customer Loyalty Director 

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Josh Esquivel 
6 years ago

Great Service Experience I would like to extend my sincere appreciation to Tyler, my service advisor. He assisted with my Service Request and Warranty Inquiry. He even went above and beyond to provide me essential information regarding warranty service specific to my account. This is the type of service that isn't expected but definitely appreciated, which is the reason why I will continue to return to this dealership. 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Juan Cruz, Customer Loyalty Director 

Holden Cammack's profile image
Holden Cammack 
6 years ago

Purchased pre owned vehicle Great staff, Ty was a pleasure to be around. Very friendly. And willing to work on value of trade in. Easily located an accessible in the Dallas Fort Worth area. 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director 

Bill H.'s profile image
Bill H. 
6 years ago

Simple service..5 stars Andrew S. Was very helpful..in all honesty..in Aug 19 my service was sub par..but i am very happy with the professionalism and cust svc received from Andrew..i look forward to my next scheduled visit..thanks 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Juan Cruz, Customer Loyalty Director 

Chris Hukill's profile image
Chris Hukill 
6 years ago

Another great job Bought my car back in February of 19 and they Ave done all my service. Once again they have done a great job. Ana kept me up to date with my cars progress while I was at work and sent the shuttle to pick me up 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Juan Cruz, Customer Loyalty Director 

Frank's profile image
Frank 
6 years ago

Started Rocky buy ended well Initially had a rocky start with the time table for the vehicle delivery but Juan and Will set things right. I am pleased with the outcome. 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director 

Matt Hulet's profile image
Matt Hulet 
6 years ago

Oil change Tyler was very professional. Service quality was excellent and expected completion time was accurate, I even got my car done a little earlier than predicted 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Juan Cruz, Customer Loyalty Director 

Daniel Baker's profile image
Daniel Baker 
6 years ago

Oil Change and Zaktek Application The service department was pleasant to work with. I was updated regularly on the progress of my service via text. The price was fair. I plan on going back next time I am ready for service. 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Juan Cruz, Customer Loyalty Director 

Stacy's profile image
Stacy 
6 years ago

Great Experience Had excellant experience buying a new car. Andrew was very helpful and professional. Kyle in finance was also very pleasant to work with. Highly recommended 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.6 star rating with 3,782 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is closed now. It will open at 7:00 a.m.