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Grapevine Lincoln

4.6

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.63,614 reviews
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Frank's profile image
Frank 
6 years ago

Started Rocky buy ended well Initially had a rocky start with the time table for the vehicle delivery but Juan and Will set things right. I am pleased with the outcome. 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director 

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Matt Hulet 
6 years ago

Oil change Tyler was very professional. Service quality was excellent and expected completion time was accurate, I even got my car done a little earlier than predicted 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Juan Cruz, Customer Loyalty Director 

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Stacy 
6 years ago

Great Experience Had excellant experience buying a new car. Andrew was very helpful and professional. Kyle in finance was also very pleasant to work with. Highly recommended 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director 

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Daniel Baker 
6 years ago

Oil Change and Zaktek Application The service department was pleasant to work with. I was updated regularly on the progress of my service via text. The price was fair. I plan on going back next time I am ready for service. 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Juan Cruz, Customer Loyalty Director 

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Toby 
6 years ago

Highly Satisfied Jay Stroud did an excellent job getting us into Ford Explorer. Thank you Jay. I definitely would not hesitate to go see him to buy your next new Ford. 

Business response:

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Stephanie Maggio, Customer Loyalty Director 

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Joel 
6 years ago

King Ranch Allen Elmore was my rep and did an excellent job. Hassle free and got what I needed. A pleasant experience. Will recommend Grapevine Ford to all my friends. 

Business response:

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Stephanie Maggio, Customer Loyalty Director 

MazdafanInFL's profile image
MazdafanInFL 
6 years ago

made a good deal Had the car I wanted ready to test drive before I got there. Went over things with the salesperson and discussed pricing. I was able to make a deal quickly and get on the road within a couple hours. No real haggling. Got the car washed and a full tank of gas. The detailing department leaves a lot to be desired as the car interior was more dirty after their work. Overall, I'm happy with my purchase and thank you to my salesperson for making this a positive process 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Stephanie Maggio, Customer Loyalty Director 

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BobD 
6 years ago

Recall repair Jody helped get the repairs done quickly and with quality. I was checked-in fast, and the parts were already available in stock. The waiting room was pleasant with Wi-Fi. 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager. 

Kent's profile image
Kent 
6 years ago

service review Always take my vehicle here for oil changes etc. Service was very slow today, much more than normal, but they made it right. I’ll be back. Thanks 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. Venny Diaz, Service Manager 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.6 star rating with 3,614 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is open now. It will close at 8:00 p.m.