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Grapevine Lincoln
- Car Dealers
- Grapevine, TX
About this business
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Bought used F250 Dealership showed a lot of patience and worked with us to get us in the truck we wanted. We are expecting good things from the service department at oil change time. No complaints!
Business response:
Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Stephanie Maggio, Customer Loyalty Director
My Go-To Service Center I’ve been having my 2012 F-150 serviced here for several years. If I ever have to replace it I’ll be shopping here first. One of the best dealerships I’ve ever dealt with.
Business response:
Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager.
Service Aaron McBride is professional in every since of the word. Service performed was done well and promptly. Aaron communicated well and kept me in the loop the entire way. Highly Recommend Grapevine Ford
Business response:
Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager.
Front Brakes replaced The service department is excellent and my service writer Andrew Shannon always provides me with excellent customer service. Everything is explained upfront, service is done in a timely manner, my vehicle is washed and Andrew goes out of his way to ensure I am totally satisfied with my experience at Grapevine Ford. I trust my vehicle to them and I highly recommend them.
Business response:
Thank you for letting us service your vehicle. Please keep us in mind for all your service needs. Venny Diaz, Service Manager.
Used purchase with Trade Francisco Mendez was direct and minimized the noise and length of buying process. I would recommend his services and Grapevine Ford to anyone in the market.
Business response:
Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Stephanie Maggio, Customer Loyalty Director
Service just okay Communication with the service person was just okay. When I went to pick up my car the service dept employees had left before closing hours.
Business response:
Melanie, we take customer satisfaction very seriously here at Grapevine Ford, and we'd love to hear more about your experience. Please reach out to Venny Diaz, Service Manager, at vdiaz@grapevineford.com.
Oscar Temblador Pete Roshell took great care of me in the service department. He kept my updated throughout the servicing process and has always been great to me.
Business response:
Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager.
Great Experience Aaron McBride, my service advisor, was exceptional. He made sure he understood my concerns and kept me updated on the progress throughout the day. He helped arrange for transportation to and from the office on a schedule that worked for me.
Business response:
Thank you for letting us service your vehicle! Please keep us in mind for all your service needs. Venny Diaz, Service Manager.
Service/oil change Pete took amazing care of us for our first service/oil change on new car! Easy process, great customer service! Waiting area nice and clean. Will for sure be taking my car back there for my next service!
Business response:
Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager.
Frequently asked questions about Grapevine Lincoln
How is Grapevine Lincoln rated?
Grapevine Lincoln has a 4.5 star rating with 3,277 reviews.
When is Grapevine Lincoln open?
Grapevine Lincoln is open now. It will close at 8:00 p.m.