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Grapevine Lincoln
- Car Dealers
- Grapevine, TX
About this business
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
made a good deal Had the car I wanted ready to test drive before I got there. Went over things with the salesperson and discussed pricing. I was able to make a deal quickly and get on the road within a couple hours. No real haggling. Got the car washed and a full tank of gas. The detailing department leaves a lot to be desired as the car interior was more dirty after their work. Overall, I'm happy with my purchase and thank you to my salesperson for making this a positive process
Business response:
Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Stephanie Maggio, Customer Loyalty Director
King Ranch Allen Elmore was my rep and did an excellent job. Hassle free and got what I needed. A pleasant experience. Will recommend Grapevine Ford to all my friends.
Business response:
Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Stephanie Maggio, Customer Loyalty Director
Highly Satisfied Jay Stroud did an excellent job getting us into Ford Explorer. Thank you Jay. I definitely would not hesitate to go see him to buy your next new Ford.
Business response:
Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Stephanie Maggio, Customer Loyalty Director
Recall repair Jody helped get the repairs done quickly and with quality. I was checked-in fast, and the parts were already available in stock. The waiting room was pleasant with Wi-Fi.
Business response:
I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager.
service review Always take my vehicle here for oil changes etc. Service was very slow today, much more than normal, but they made it right. I’ll be back. Thanks
Business response:
Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. Venny Diaz, Service Manager
Smith Christmas Vacation I cannot say enough about how appreciative my entire family is for Service Advisor Aaron McBride and his team, Shuttle Driver Greg Fritz, Service Tech Jose Luis Gonzales, and I believe there is another Service Tech (sorry but I cannot locate your name on the ticket). All of these people went the extreme extra mile, sacrificing being with their families on Christmas Eve to ensure my family was able to return home to Oklahoma City for Christmas. We had arrived in Grapevine on Sunday afternoon and exper... read more
Business response:
I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager.
Wow what a difference buying a new car can be Charles Massey rocks! He was able to work with me to get me into a new corsair. He knew everything about the car, was patient with me, didnt make me feel at their mercy. I felt comfortable, stress level kept going down the further we got into the process. Everyone at dealer was so nice, unlike another dealer I was at earlier in the week where I had a bad experience. The employees would come up and welcome you, thank you for being there and didnt try to sell you more things, didnt... read more
Business response:
Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Stephanie Maggio, Customer Loyalty Director
Great experience It was an excellent experience from the beginning to the end. No high-pressure sales tactics, I got exactly what I was looking for and I will be back for my next vehicle. Honestly, it's kind of refreshing. I walk into almost every dealership buying scenario ready to haggle "do the dance". For once, I didn't have to do that, and it was awesome. So thank you guys.
Business response:
Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Stephanie Maggio, Customer Loyalty Director
Kind people but so slow and poor communication Took 4 1/2 hrs for an oil change. Was told it would be 1 1/2 hr wait. Had an appointment at 9, not done until 2. Service advisor said apptment was only to speak with her, not for actual repairs. Purpose then of apptment? No communication along the way, kept having to call them back wondering. Wasted half of my day off work, 12/26. But got that oil change FREE! Won't return though unless some coupons or competitive price with Kwik kar and fast places. Shuttle was great and effici... read more
Business response:
Hey there, We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. We are very sorry for this and would love to see what we can do to earn back your trust. Please contact me, Venny Diaz, Service Manager, at [email protected].
Frequently asked questions about Grapevine Lincoln
How is Grapevine Lincoln rated?
Grapevine Lincoln has a 4.6 star rating with 3,782 reviews.
When is Grapevine Lincoln open?
Grapevine Lincoln is open now. It will close at 8:00 p.m.