Grapevine Lincoln's cover image

This profile has been claimed by the business owner or representative.

Grapevine Lincoln

4.5

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.53,277 reviews
Select a rating
Carl Ford's profile image
Carl Ford 
5 years ago

Lube and wheel rotation Every one at the dealership was courteous and professional. I was treated like a valued customer. I am pleased that I selected this shop for the service on my F150 Ford. 

Business response:

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager. 

Hailey organ's profile image
Hailey organ 
5 years ago

Brian is great! Brian was a great salesman, he answered all our questions and was very knowledgeable. They have a great inventory and are all very nice people to work with. Would definitely shop here again. 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Stephanie Maggio, Customer Loyalty Director 

SusanB's profile image
SusanB 
5 years ago

Grapevine Ford Quick Lane I have had my truck serviced at Grapevine Ford for 4 years now and have only had one time when they couldn’t get me in for service needed in a timely manner. They are great at customer service and their Quick Lane for oil changes is affordable and well quick! 

Business response:

Glad you have had great experiences in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager. 

Steve's profile image
Steve 
5 years ago

Best Service Shop Around Grapevine Lincoln is the best service provider in the metroplex, if not the state. They are customer focused and willing to go the extra mile. Christian is a top notch maintenance manager. A problem solver who works tirelessly for his customers. These guys are the real deal. Let them work for you. 

Business response:

Thank you for letting us service your vehicle Steve. Please keep us in mind for all your service needs. Venny Diaz, Service Manager. 

Joanna F.'s profile image
Joanna F. 
5 years ago

Customer Service Goes a Long Way I was in a tough situation with a Ford I purchased somewhere else. Took it to this dealership and they provided me great help and seemed to really care. 

Business response:

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager. 

Darrel Fincher's profile image
Darrel Fincher 
5 years ago

Lincoln MKZ Black label Entering the door I was met with kindness excitement and people willing and ready to help me the salesman and the manager both operated in a spirit of excellence I will definitely be a returning customer for a third time I’ve already bought a vehicle from this dealership once and I highly recommend them 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Stephanie Maggio, Customer Loyalty Director 

Claudette96's profile image
Claudette96 
5 years ago

Amazing Customer Service Very quick receiving my car for the appointment. Also very friendly and kept me up to date with the status via text messages. The service was amazing! 

Business response:

Thank you for letting us service your vehicle! Please keep us in mind for all your service needs. Venny Diaz, Service Manager. 

Rudster's profile image
Rudster 
5 years ago

Great First Impression There is nothing like the frustration of your vehicle needing to be serviced. But with the great service and courtesy shown to me at Grapevine Ford, they put my frustrations at ease. They made a great first impression with their outstanding service and courtesy. 

Business response:

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager. 

Anand P.'s profile image
Anand P. 
5 years ago

Great service Tyler took care the car service very well. He communicated well on the timeline and Explained the billing in detail. Definitely will recommend this service center 

Business response:

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager. 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.5 star rating with 3,277 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is open now. It will close at 8:00 p.m.