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801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Oscar Temblador Pete Roshell took great care of me in the service department. He kept my updated throughout the servicing process and has always been great to me.
Business response:
Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager.
Service just okay Communication with the service person was just okay. When I went to pick up my car the service dept employees had left before closing hours.
Business response:
Melanie, we take customer satisfaction very seriously here at Grapevine Ford, and we'd love to hear more about your experience. Please reach out to Venny Diaz, Service Manager, at [email protected].
Service/oil change Pete took amazing care of us for our first service/oil change on new car! Easy process, great customer service! Waiting area nice and clean. Will for sure be taking my car back there for my next service!
Business response:
Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager.
15,000 Mile Service - A Since I purchased my 2018 F-150 st Grapevine Ford I have been getting it serviced there. I couldn't be more satisfied with the service I receive and the work that gets done. I would highly recommend their Service Center!
Business response:
Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager.
Christian was tremendously helpful. Christian was so helpful and accommodating in getting my car repaired. The service was great. The concierge service is really convenient. Thank you guys for your excellent service.
Business response:
Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager.
Bruce Steele Aaron is my service rep....he is excellent. Always keeps me informed and really cares. He called me 2-3 times a day for the 3 days and gave me up to date detailed info. Shuttle drivers were also very good.
Business response:
Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager.
Awesome service As always excellent service and very fast. Waiting facilities are very comfortable and very good cafeteria. Highly recommended and food and beverages are superb. Definitely coming back.
Business response:
Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager.
Sales guy- Brian Youngman rocks!! I came in looking for a vehicle after searching DFW and further for a while. Most experiences we not pleasant until stopping at Grapevine Ford. I’ve been a Chevy man forever, but my family needs have changed, so I made the switch and so far my new F-150 XLT 4x4 has been awesome. If your in the market for a new or used vehicle, I would definitely recommend going and visiting with Brian Youngman, and he will take care of you without high pressure!! He just wants you to feel great about your pu... read more
Business response:
Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Stephanie Maggio, Customer Loyalty Director
Awesome service Bob Leininger took great care of my truck, and communicated throughout the process.
Business response:
Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager.
Grapevine Lincoln has a 4.6 star rating with 3,782 reviews.
Grapevine Lincoln is open now. It will close at 8:00 p.m.