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Grapevine Lincoln
- Car Dealers
- Grapevine, TX
About this business
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Ford truck Excellent service helpful employees that care about your needs and comfort no need for appointment treat you as they would want to be treated great choice
Business response:
Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. Stephanie Maggio, Customer Loyalty Director
Top Notch Service at Grapevine Ford I knew, based on advance research, that this Ford Taurus repair was going to be difficult and expensive, requiring even a special tool to fix. I was devastated learning the cost, but this service team was incredible. They were honest, straightforward and went to bat for me with Ford Corp to assist with the cost. I’m a single parent with two kids in college and they empathized with my situation. I was provided a loaned vehicle for the length of the repair- one that was far nicer than the ca... read more
Business response:
Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Stephanie Maggio, Customer Loyalty Director
Great customer service! This was my first service since buying a pre-owned Lincoln. I had to leave town unexpectedly and needed a last minute oil change. This is the first dealership I've ever been to that said they would take a walk in service. Everyone was very nice and professional. When though they are farther away than other Lincoln dealerships, vi will continue to go here.
Business response:
Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager.
purchased a vehicle Got great customer service and very happy with the purchase result.
Business response:
Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Stephanie Maggio, Customer Loyalty Director
Excellent Service Jody was fantastic at diagnosing and repairing my vehicle, and the best part was that it was covered entirely under warranty. They put my car in right on my appointment time, my repair service was quickly and efficiently completed, and the customer service was fantastic.
Business response:
Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager.
The Best ! Everyone there is honestly amazing. I came in for an oil change and came out with that done, plus a clean car (inside and out). Thank you everyone!
Business response:
Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager.
Fantastic communication and service Fantastic communication on service status and excellent repair at this dealer. Jody is a great mgr. would definitely go here again if I ever needed anything done at some other point in the future again.
Business response:
Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager.
solid dealer I had planned on going to three dealerships to look at the vehicle I wanted. I only made one stop as Grapevine Ford made my situation work negating the need to go elsewhere to look. Andrew, my salesperson came out to the lot to answer my questions and had a no pressure demeanor, which made me more comfortable. He had good knowledge of what I was looking at and seemed to have good overall car knowledge as well. Everything was very laid back compared to other car shopping experiences I have had. If you are looking... read more
Business response:
Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Stephanie Maggio, Customer Loyalty Director
Amazing Ask for Reid! He did an amazing job on my deal. Woudn't ask for anyone else! I can't thank him enough for what he did for me.
Business response:
Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Stephanie Maggio, Customer Loyalty Director
Frequently asked questions about Grapevine Lincoln
How is Grapevine Lincoln rated?
Grapevine Lincoln has a 4.5 star rating with 3,277 reviews.
When is Grapevine Lincoln open?
Grapevine Lincoln is open now. It will close at 8:00 p.m.