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Grapevine Lincoln

4.6

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.63,691 reviews
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DavidS's profile image
DavidS 
6 years ago

Best service trip in years Grapevine Ford and Aaron McBride were just great during my service trip, I have no complaints whatsoever. They were sooo much better than 5-Star Ford where I bought it, it is hard to describe. I wish I had bought it from them. 

Business response:

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager. 

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ChasPort 
6 years ago

Service Aaron McBride is professional in every since of the word. Service performed was done well and promptly. Aaron communicated well and kept me in the loop the entire way. Highly Recommend Grapevine Ford 

Business response:

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager. 

Austin's profile image
Austin 
6 years ago

Phenomenal! Eddie was incredible throughout the entire repair process. From explaining what was wrong, pricing, and timeliness, it’s improved my outlook on dealerships. Definitely will he back. 

Business response:

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager. 

CKeiper's profile image
CKeiper 
6 years ago

Great Experience Aaron McBride, my service advisor, was exceptional. He made sure he understood my concerns and kept me updated on the progress throughout the day. He helped arrange for transportation to and from the office on a schedule that worked for me. 

Business response:

Thank you for letting us service your vehicle! Please keep us in mind for all your service needs. Venny Diaz, Service Manager. 

Oscar Temblador's profile image
Oscar Temblador 
6 years ago

Oscar Temblador Pete Roshell took great care of me in the service department. He kept my updated throughout the servicing process and has always been great to me. 

Business response:

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager. 

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Melanie 
6 years ago

Service just okay Communication with the service person was just okay. When I went to pick up my car the service dept employees had left before closing hours. 

Business response:

Melanie, we take customer satisfaction very seriously here at Grapevine Ford, and we'd love to hear more about your experience. Please reach out to Venny Diaz, Service Manager, at [email protected]. 

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Brandy 
6 years ago

Service/oil change Pete took amazing care of us for our first service/oil change on new car! Easy process, great customer service! Waiting area nice and clean. Will for sure be taking my car back there for my next service! 

Business response:

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager. 

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Dallas Dave 
6 years ago

15,000 Mile Service - A Since I purchased my 2018 F-150 st Grapevine Ford I have been getting it serviced there. I couldn't be more satisfied with the service I receive and the work that gets done. I would highly recommend their Service Center! 

Business response:

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager. 

Joseph's profile image
Joseph 
6 years ago

Christian was tremendously helpful. Christian was so helpful and accommodating in getting my car repaired. The service was great. The concierge service is really convenient. Thank you guys for your excellent service. 

Business response:

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager. 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.6 star rating with 3,691 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is open now. It will close at 8:00 p.m.