Grapevine Lincoln's cover image

This profile has been claimed by the business owner or representative.

Grapevine Lincoln

4.5

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.53,277 reviews
Select a rating
Gary's profile image
Gary 
5 years ago

Friendly and helpful service Christian did a great job. Friendly and kept us informed. The repairs fixed the problem. We will bring both Lincolns here for service, and they are not the closest dealer to us. 

Business response:

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager. 

Xavier K's profile image
Xavier K 
5 years ago

Great Service and Fast Turn Around Eddie took care of everything for us that we needed he even got us in a free rental vehicle while our car was getting serviced. This has been one of the best experiences with a car dealer ship I have had. Next time you need your car serviced ask for Eddie at the Grapevine Ford. 

Don Quirin's profile image
Don Quirin 
5 years ago

My Ford Edge’s computer system was working erratic Our service mgr, Bob, was very communicative and made process very easy. We were kept informed of progress throughout. Very good job and hopefully all repairs have taken care of my problems. 

Business response:

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager. 

Irving's profile image
Irving 
5 years ago

Great Customer Service Grapevine Ford made the process of asking for a quote, the financing and pick up process easier than I ever imagined. They will give you a competitive price and get the car buying process over quickly. 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Stephanie Maggio, Customer Loyalty Director 

Shaun's profile image
Shaun 
5 years ago

F150 Service I'll be back. Great service facility and staff. Very helpful. Very busy service department for a reason. Waiting area is like you're at a Starbucks. Great coffee. 

Business response:

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager. 

Bonnie's profile image
Bonnie 
5 years ago

Friendly and Fast Service Friendly and fast service. Really appreciated that they offered a shuttle (Lyft) to and from the service shop. Clean facilities, drinks and snacks. Christian was great! 

Business response:

Thank you for letting us service your vehicle Bonnie. Please keep us in mind for all your service needs. Venny Diaz, Service Manager. 

Sandra's profile image
Sandra 
5 years ago

Great Service! I have been coming to Grapevine Lincoln for 8 years and have always had an excellent service experience. Everyone is very courteous and always give you a warm welcome when you are there. The service center and the waiting area are always clean with snacks to make you feel comfortable while waiting. Peter, my service advisor, is outstanding.! 

Business response:

Thank you for letting us service your vehicle Sandra. Please keep us in mind for all your service needs. Venny Diaz, Service Manager. 

Jose's profile image
Jose 
5 years ago

Oil Change The Manager, Pete provided me with excellent customer service. The staff was very nice and attentive to customers needs for their vehicles. I would recommend my friends to visit this location for repairs. 

Business response:

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager. 

Josh Ferrell's profile image
Josh Ferrell 
5 years ago

Happy Ty and Dustin Springer were great. Treated like family. I would recommend Grapevine Ford to anyone. I have been looking for a truck for months, they were able to get me what I want for the right price. 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Stephanie Maggio, Customer Loyalty Director 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.5 star rating with 3,277 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is open now. It will close at 8:00 p.m.