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801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Bruce Steele Aaron is my service rep....he is excellent. Always keeps me informed and really cares. He called me 2-3 times a day for the 3 days and gave me up to date detailed info. Shuttle drivers were also very good.
Business response:
Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager.
Awesome service As always excellent service and very fast. Waiting facilities are very comfortable and very good cafeteria. Highly recommended and food and beverages are superb. Definitely coming back.
Business response:
Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager.
Awesome service Bob Leininger took great care of my truck, and communicated throughout the process.
Business response:
Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager.
Sales guy- Brian Youngman rocks!! I came in looking for a vehicle after searching DFW and further for a while. Most experiences we not pleasant until stopping at Grapevine Ford. I’ve been a Chevy man forever, but my family needs have changed, so I made the switch and so far my new F-150 XLT 4x4 has been awesome. If your in the market for a new or used vehicle, I would definitely recommend going and visiting with Brian Youngman, and he will take care of you without high pressure!! He just wants you to feel great about your pu... read more
Business response:
Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Stephanie Maggio, Customer Loyalty Director
Winning Service Great care from the moment we walked on the lot! Never felt pressured and the respect and professional courtesy was appreciated. Thanks Jeff Moore and Cameron for making this an amazing experience!....AND dropping off my rental...Much appreciated.
Business response:
Thank you, Marc! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. Stephanie Maggio, Customer Loyalty Director
New truck shopping Very smooth and comfortable process. A bit of a surprise actually. Brian Youngman did a great job. I would recommend a stop here if your shopping. 5 years ago I had a similar experience with this dealership.
Business response:
Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Stephanie Maggio, Customer Loyalty Director
Friendly and helpful service Christian did a great job. Friendly and kept us informed. The repairs fixed the problem. We will bring both Lincolns here for service, and they are not the closest dealer to us.
Business response:
Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager.
Great Service and Fast Turn Around Eddie took care of everything for us that we needed he even got us in a free rental vehicle while our car was getting serviced. This has been one of the best experiences with a car dealer ship I have had. Next time you need your car serviced ask for Eddie at the Grapevine Ford.
My Ford Edge’s computer system was working erratic Our service mgr, Bob, was very communicative and made process very easy. We were kept informed of progress throughout. Very good job and hopefully all repairs have taken care of my problems.
Business response:
Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager.
Grapevine Lincoln has a 4.6 star rating with 3,614 reviews.
Grapevine Lincoln is open now. It will close at 8:00 p.m.