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Grapevine Lincoln
- Car Dealers
- Grapevine, TX
About this business
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Kudos to Service Advisor Laura Benavides Kudos to Customer Service Advisor Laura Benavides, who was a pleasure to work with and was a solid communicator who consistently kept me up to date during an extended service period. Laura was also diplomatic and efficient in resolving a challenge where one of the Service Technicians had released my F150 to her as status ‘work completed’; however, the vehicle was released by the Service Department with the ‘Check Engine’ light illuminated, which was not present when the vehicle was br... read more
Business response:
I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager.
Andrew Boaz was the only reason we stuck around. Andrew Boaz is very knowledgeable and is easy to deal with, no games, just the cold hard facts. We were about to leave if not for Andrew. Other dealers were confused and not as experienced as him.
Business response:
Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Stephanie Maggio, Customer Loyalty Director
Great as always It’s always the top of the line. Pete was great and I couldn’t be happier. Grapevine Ford really has the best customer service. Have always bought cars there, and will continue to.
Business response:
Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. Venny Diaz, Service Manager
Customer Everyone was professional and quick with customer service. They had the car we wanted to look at in a private garage and went over the entire cars features before we even test drove it. Super helpful with Getting all the technology set up on the car after we bought it. I would recommend this dealership to anyone who wants a good car buying experience.
Business response:
Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Stephanie Maggio, Customer Loyalty Director
Brandon Just bought a new car. Great service couldn’t ask for more. Great service answered all my questions and I was able to get into what I wanted for the price.
Business response:
I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Stephanie Maggio, Customer Loyalty Director
Great New Car buying experience Brian Youngman made the whole process super easy. Never felt pressured and there were zero games played, unlike other car dealers I’ve been too. The processed move smoothly and I got a great deal too.
Business response:
Thank you for sharing your experience. We thank you for being a Grapevine Ford Lincoln customer, and we look forward to serving you again. - Stephanie Maggio, Customer Loyalty Director
Mrs. Suzanne G Always a pleasure to bring my car to Grapevine Lincoln. They go out of their way to help every time and they always have a smile on their face!
Business response:
Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager.
Took my car in for something very minor I took my car in for something minor and Bob in the service department was extremely helpful and polite. They were able to take my car in before my appointment time since I was early and had everything done in a very reasonable amount of time. Overall the service facility I would rate as excellent
Business response:
Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. Venny Diaz, Service Manager.
Great Service Great service from advisor Pete Roshell. Also, always enjoy professional free shuttle service from Carol. Great ride to and back from work. Definitely recommended this place to have service.
Business response:
Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager.
Frequently asked questions about Grapevine Lincoln
How is Grapevine Lincoln rated?
Grapevine Lincoln has a 4.6 star rating with 3,782 reviews.
When is Grapevine Lincoln open?
Grapevine Lincoln is open now. It will close at 8:00 p.m.