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Grapevine Lincoln
- Car Dealers
- Grapevine, TX
About this business
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Sr. V.P. Buying experience was exceptional, the best ever. Curtis Harvey was very helpful and courteous, spent very limited time to process the sale.
Business response:
Emmanuel, we are so sorry for the delayed response to your awesome review. Thank you for taking the time to let us know how fantastic your experience was, we hope you are loving your vehicle and that you have a wonderful day!
Service Kudos to Alfredo Zacarias for prompt, thorough, detailed handling of my tire issues! He helped me through the claim process and was helpful in expediting my service. The service department was great!
Business response:
Fordfan - thank you for that wonderful review! We are so happy we were able to assist you back in March and we hope everything is still going great with your vehicle! Thank you for your kind words and we look forward to working with you again in the future!
Excellent overall experience I purchased a vehicle from Grapevine Ford this past weekend. The entire experience was seamless and enjoyable. I felt that both of our sales people - Jeff Kob and Juan Carranza - were honest, straight forward and very helpful throughout the process. I had been to several other dealerships that day and none of them compared to the excellent service at Grapevine Ford. I highly recommend this dealership. Integrity is hard to find these days, but Grapevine Ford has it.
Business response:
MarkOKC, thank you so much for your review! We are so sorry for our delayed response, thank you so much for sharing your experience. We hope you are still enjoying your vehicle and we look forward to working with you again in the future. Than kyou again and have a fabulous day!
Great service!! Taylor Hargrave is a great service advisor, I appreciated his candor and ability to get things done. Thank you
Business response:
Mr. Pence, we apologize for the delay in response. Thank you for sharing your experience and giving us such a wonderful review. We hope everything is still going great with your vehicle and appreciate your business. Have a fantastic day!
Great Service In Quick Lane Used the Quick Lane Service lane for my first oil change on my 2014 Edge. I was quickly greeted by Service Advisor Forrest McCarty and explained the purpose of my visit. Forrest was very attentive, customer focused and addressed my questions. He went over my service invoice, asked any follow up questions and walked me over to cashier. After that transaction, by a very customer service driven women (did not write down her name), Forrest greeted me at my car and thanked me for my visit. I would like... read more
Business response:
Julian - Wow, what a fantastic review! Thank you so much for taking the time to let us know. We apologize for the delayed response!! Thank you again and we hope every experience since and in the future will live up to this one. Have a blessed day!!
Great Service and Facilities Grapevine Ford is awesome. Purchased a 2015 Ford Fusion with everything I wanted at a price I couldn't get anywhere else. My salesman John Willams took care of me from start to finish and made it feel like a great buying experience and assured me that I will be taken care of from now on with anything I need for my new car. I definitely recommend looking around for pricing but I bet you won't find a better deal then Grapevine Ford.
Business response:
Mr. Rodriguez, Thank you so much for letting us know about your experience and we are so sorry for our delayed response. We hope your still loving your Fusion and thank you for your recommendation! We look forward to doing business with you again and hope you are having an awesome day!
Great Service! Great Service department! I have been using it for 5 years. Previous ownership could not be recommended but since Grapevine Ford took over every experience has been better than expected. The service brought me back for another purchase and this purchase experience was the best I've had. Great people!
Business response:
Thank you Nav Guy for the five star review!
Best Service for Real I went to another Lincoln dealership that told me they could not help me unless I spent a great deal of money. I did not purchase my Lincoln from a Lincoln dealership but was referred by my purchasing dealership to go to Grapevine Lincoln which I did. My service advisor, RANDY MCCONNELL is the greatest. He was attentive, professional, and serious about his work. He reviewed and detailed my concerns and my issues were resolved promptly. The dealership atmosphere is calming and relaxing. I am seriously co... read more
Business response:
BarbaraM - thank you for that awesome five star review!!
Reid Harmon is who you need to talk to I recently leased my second car from Reid and as usual he did not disappoint me. His service is consistent everytime I do business with him. He asked what I was interested in and took the time to listen to me and consider all my factors and compared prices of serval vehicles. He showed me around the service area and the other amenities that Grapvine Ford has to offer. He also answered all of my parents questions which is very important to me. Ultimately he got me into a beautiful, brand... read more
Frequently asked questions about Grapevine Lincoln
How is Grapevine Lincoln rated?
Grapevine Lincoln has a 4.6 star rating with 3,692 reviews.
When is Grapevine Lincoln open?
Grapevine Lincoln is open now. It will close at 8:00 p.m.