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GreenTree Inn Sedona
- Hotels
- Sedona, AZ
About this business
Location details
2991 W State Rte 89A, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fair
It was alright and the staff was nice and welcoming. Wasn’t as clean or updated as I thought it would be. The walls/floors are thin and you can literally hear other people talking/ laughing/ using the bathroom and snoring through the walls, as well as hear others stomping around if you stay on the bottom floor. The location
Don't expect too much One of the front desk was rude, no toothpaste available, bed size is smaller than queen, don't expect too much. Also hot water wasn't working Room itself is pretty clean and location was good
Business response:
Dear Armando, Thank you for sharing your feedback. We're pleased you found the room clean and enjoyed the convenient location. We apologize for any inconvenience you experienced with our front desk and amenities. Rest assured, we'll address these issues promptly to enhance our guests' experience. We appreciate your insights and hope to have the opportunity to welcome you back for an improved stay. Thank You, GreenTree Inn Sedona Management
Overpriced and mis advertised. Not much of a view. No private parking. Very limited tv channels. Great location.
Business response:
Dear Mike, We apologize for any disappointment you experienced during your stay. We appreciate your feedback and regret that the value may not have matched your expectations. We'll review our advertising to ensure accuracy and will work on addressing the areas of concern, such as parking and TV channel options. Despite this, we're glad to hear that you found our location appealing. Your input is valuable, and we hope to have another opportunity to provide you with an improved experience in the future. If there's anything sp... read more
Overpriced hotel with bad breakfast and facilities comparing to simiar hotels Some first floor rooms with “pool view” are below the ground. Location
Business response:
Dear Lana, We're sorry to hear that your experience did not meet your expectations. Your feedback is valuable, and we apologize for any disappointment regarding the value, breakfast quality, and facilities. We take your comments seriously and will use them to address and improve our offerings. If you give us another chance in the future, we're committed to making your stay more enjoyable. Thank you for sharing your thoughts, and safe travels. Thank You, GreenTree Inn Sedona Management
Fair Beds were very small, walls are very thin, rooms looked much nicer on line Staff was very friendly
Business response:
Dear Lauren, Thank you for sharing your experience. We're glad to hear that the staff was very friendly. However, we apologize if the beds were smaller than expected, the walls were thin, and the rooms didn't meet your expectations based on the online representation. Your feedback is important, and we will use it to address these issues and make improvements. If there's anything specific you'd like to share or if there are ways we can make your future stays more enjoyable, please feel free to let us know. We appreciate your... read more
Adequate but glad it was just one night. The HVAC was noisy. The shower easily flooded the bathroom if show curtain wasn't just right. Th bathroom sink was outside the bathroom...weird. Breakfast area didn't have enough seating...sign saying "more seating outside" not helpful when it's 40 degrees. Easy to find. Convenient location. Check in was easy.
Business response:
Dear Mark, Thank you for sharing your feedback about your stay. We appreciate your positive comments about the ease of finding the hotel, convenient location, and easy check-in process. However, we apologize for the issues you encountered, including the noisy HVAC, shower concerns, and the inconvenience of the bathroom setup. Your feedback is valuable, and we will use it to address these issues and enhance our guest experience. We also apologize for the inconvenience with the breakfast area and seating. We'll explore ways t... read more
For Sedona, I feel it was a good value and nice room. Photos of local area were great to see. Thx There were leftovers from someone else in the fridge The bed was not comfortable so very tired in the morning No GF options for breakfast Check in was fine and the reservation process on line was convenient the location was good 115 was quiet and no 'road' noises bothered us fan system was quiet found it quickly with easy access
Business response:
Dear Gail, Thank you for sharing your detailed feedback. We're pleased to know that you found value in your stay, enjoyed the local area photos, and appreciated the convenience of online reservations and a quiet location. However, we apologize for the oversight with the leftovers in the fridge and any discomfort caused by the bed. Your comments are valuable, and we'll address these issues to enhance our guest experience. Additionally, we'll take note of your suggestion for gluten-free breakfast options. We appreciate your i... read more
Not worth the money. The website has fantastic photographs that encouraged us to book. Upon arrival it was clear that this was a (sub) standard motel. The bedrooms were not particularly clean and the air conditioning was very loud. Breakfast was awful. To add insult to injury a $15 service charge was added. We requested room service every day but we had to chase and remind the front desk for this to happen, even then rubbish was not cleated. Not a lot. The hotel website over promises and the motel under delivers
Business response:
Dear Lain, We're truly sorry to hear about the disappointment you experienced during your stay. Your feedback is valuable to us, and we apologize for any inconvenience you faced with the cleanliness, air conditioning, and breakfast. Your comments will be shared with the management team to address these issues and improve our services. Regarding the service charge, it's important to us that our guests feel they receive value for their money, and we'll certainly review your concerns. If there's anything else you'd like to sha... read more
Frequently asked questions about GreenTree Inn Sedona
How is GreenTree Inn Sedona rated?
GreenTree Inn Sedona has a 4.1 star rating with 4,666 reviews.
When is GreenTree Inn Sedona open?
GreenTree Inn Sedona is open now. It will close tomorrow at 12:00 a.m.