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GreenTree Inn Sedona
- Hotels
- Sedona, AZ
About this business
Location details
2991 W State Rte 89A, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fair
A nice basic motel in Sedona You can tell this is an older motel that has been updated. The updates were nice and the rooms were fine for a one night stay. The breakfast area is rather small but you could take your breakfast out to the pool located across the parking lot. The buffet was basic; cereal, toast, yogurt, bagels with a few hot items as well. It was an acceptable motel if you plan to spend more time outside the motel than in. We did not use the pool but it looked nice although it is in the middle of the parking lot... read more
Business response:
Dear Nicole, Thank you for sharing your experience with us. We're pleased to hear that you found our motel an excellent option for your stay in Sedona. We're glad you appreciated our property updates and found the rooms suitable for your needs. It's great to know that you found our breakfast offerings acceptable and that you had the option to enjoy it by the pool. We apologize for any inconvenience caused by the location of the pool and the noise from the traffic. Your feedback is valuable to us, and we'll take it into consi... read more
Poor n expensive! Bedroom smell badly, breakfast area too small, TV control not working, hassle coz have to transfer to another room… None
Business response:
Dear Rodolfo, We apologize for the disappointment during your stay. Your feedback is invaluable, and we sincerely apologize for the issues you encountered. Rest assured, we're addressing these concerns promptly, from the unpleasant odor in the bedroom to the inconveniences with the breakfast area and TV control. It's our priority to ensure a comfortable experience for all guests, and we'll take steps to prevent similar occurrences in the future. We appreciate your patience and understanding. Sincerely, GreenTree Inn Sedona M... read more
Na For the price was expecting a nicer room and the continental breakfast needed more variety of food Pool and hot tub
Business response:
Dear Shannon, Thank you for your feedback! We're glad to hear that you enjoyed our pool and hot tub during your stay. However, we apologize if the room did not meet your expectations for the price you paid. We take your comments seriously and will use them to improve our accommodations. Additionally, we appreciate your feedback about the continental breakfast, and we will consider it to provide a better variety of food options in the future. Your satisfaction is important to us, and we hope to have the opportunity to better ... read more
Enttäuschend. Schlechtes Preis-Leistungsverhältnis Eher ein Motel, als ein Hotel. Das Frühstück ist sehr einfach und wird in einem Bereich angeboten , der nur Platz für max. 16 Personen bietet und ziemlich ungemütlich ist.
Business response:
Dear Cornelia, We apologize for falling short of your expectations during your stay. Your feedback is important to us, and we regret that you found our property to be disappointing and poor value for money. We understand your concerns about the breakfast area and the overall experience resembling more of a motel than a hotel. Please know that we take your comments seriously and will use them to make improvements where possible. We appreciate your honesty and hope to have the opportunity to better meet your expectations on a ... read more
Fair
Location of hotel good but our room was not in a good location - cement wall outside our patio door Hot tub not working. Cement wall in front of our patio so could not see anything. Location good. Breakfast good.
Business response:
Dear Carolyn, Thank you for sharing your feedback with us. We're glad to hear that you appreciated the location of our hotel and enjoyed the breakfast. However, we apologize for the inconvenience caused by the hot tub not working and the view from your room being obstructed by a cement wall. We understand how this could affect your overall experience, and we apologize for falling short of your expectations in this regard. Your feedback is valuable to us, and we will address these concerns to ensure improvements are made. We ... read more
My stay was comfortable, the hotel felt safe as I travelled alone, I would stay again. The 'coffee' station was unusable. What has happened to the proper in-room tea kettle or coffee maker? The era of pods has destroyed this civility. Guests from across 'the pond,' in any direction, deplore these pods and would be thrilled to find a kettle or coffee maker in their room. A simple electric kettle--even in addition to the horrible pods--would be an easy addition by the hotel--use it as a promotion point! Called 'Green Tree' but... read more
Business response:
Dear Cynthia, Thank you for providing detailed feedback about your stay. We're glad to hear that you found the room comfortable and enjoyed the amenities like the pool, hot tub, and firepit. Your observations about the coffee station, recycling options, and breakfast are valuable, and I appreciate you taking the time to share them. Regarding the coffee situation, your preference for an electric kettle is duly noted, and your suggestion for more environmentally friendly practices, such as recycling, is important. I'll make s... read more
Poor
Frequently asked questions about GreenTree Inn Sedona
How is GreenTree Inn Sedona rated?
GreenTree Inn Sedona has a 4.1 star rating with 4,760 reviews.
When is GreenTree Inn Sedona open?
GreenTree Inn Sedona is open now. It will close tomorrow at 12:00 a.m.