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GreenTree Inn Sedona
- Hotels
- Sedona, AZ
About this business
Location details
2991 W State Rte 89A, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fair
Disappointing No me gustó que no tenía agua caliente para bañarnos, reportamos inmediatamente a recepción, el agente dijo que en la noche no podían hacer nada. Por la mañana de nuevo reportamos que no había agua caliente, nos dijeron que dejáramos correr el agua, lo cual ya lo habíamos hecho, después llego una señora que no se presentó, fue amable, pero seguimos igual, fuimos a desayunar esperando que resolvieran el problema, regresamos al cuarto y estaba un joven intentando arreglar el problema pero igual no pudo solucionar... read more
Business response:
Dear Sammy, We're thrilled to hear that you had a great time during your stay! It's wonderful to know that you enjoyed the beautiful views, the pool, and everything else about your experience. We appreciate your kind words and are excited to welcome you back in the future. Thank you for choosing our hotel, and we look forward to providing you with another memorable and enjoyable stay! Thank You, GreenTree Inn Sedona Management
I don’t like it to cheap for the prices that they are charging The bed was small for me it’s to small we can’t rest well very uncomfortable and the bed mad us itch the next day The bed was uncomfortable and I start inching from the bed sheets sleeping on it the jacuzzi doesn’t work for the price we are paying it was to much for the amenities we were not happy at all we want our money back for this last day of trip at Sedona
Business response:
Hello, Thank you for taking the time to give us your feedback. I was very disappointed to read your comments, but criticism is a great tool to use as we strive to improve our guest's experience. It was confusing to hear you thought the hot tub wasn't working, we just did a full renovation of our pool area and our hot tub is in good working order. I apologize if there was any confusion on how to start the jets. All of our two bed rooms have double beds, not queens, so I understand your complaint on the size of the bed. We are... read more
Fair
Will never stay there again Room was very old, dirty, hair in towels, staff was awful and not friendly or helpful. Absolutely nothing, room was like a motel 6
Business response:
Dear Ekaterina, We're sorry to hear about your negative experience during your stay. It's disheartening to learn that our accommodations did not meet your expectations. Cleanliness and comfort are important to us, and we apologize for any lapses in maintaining a clean room and providing fresh towels. We also regret that you found our staff to be unfriendly and unhelpful. This does not align with the level of service we strive to provide. We appreciate your feedback and will use it to address the issues you mentioned. We apo... read more
Fair
it’s cool. go somewhere else for breakfast the pool wasn’t open and the breakfast wasn’t prepared. some days there wasn’t anything ready and no seating to sit down. the location was great. price was affordable.
Business response:
Dear Charlie, Thank you for sharing your feedback about your recent stay. We're glad to hear that you found our location great and our price affordable. However, we apologize for the inconvenience caused by the pool being closed and the breakfast not being prepared adequately during your stay. We understand the importance of providing a complete and satisfactory experience for our guests, and we will address the issues you mentioned to ensure that our pool is accessible and our breakfast offering is up to par. Your comments ... read more
Bad
Fair
Frequently asked questions about GreenTree Inn Sedona
How is GreenTree Inn Sedona rated?
GreenTree Inn Sedona has a 4.1 star rating with 4,667 reviews.
When is GreenTree Inn Sedona open?
GreenTree Inn Sedona is open now. It will close tomorrow at 12:00 a.m.