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GreenTree Inn Sedona
- Hotels
- Sedona, AZ
About this business
Location details
2991 W State Rte 89A, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disappointing Frühstück erfüllt nicht die einfachsten amerikanischen Standards. Nirgendwo auf der Welt so unbequeme Stühle auf der Terasse gehabt wie hier!! Die Lage
Business response:
Dear Siegmund, We appreciate your feedback regarding our location and terrace chairs. We're glad our location worked well for you. However, we apologize that our breakfast and terrace chairs did not meet your expectations. Your comments are valuable to us, and we will review them to make improvements where needed. Please let us know if there's anything else we can do to enhance your experience in the future. We hope to have the opportunity to welcome you back for a better stay soon. Thank you for sharing your thoughts with u... read more
Nada agradable en la página del hotel decía que no había habitaciones y resulta que cuando llegamos había demasiadas El precio exajerado no es un hotel 5 estrellas Nada
Business response:
Dear Elizabeth, We apologize for the inconvenience and confusion you experienced regarding room availability and pricing. Your feedback is essential, and we will review our booking process to ensure accuracy and transparency for future guests. We regret that your experience did not meet your expectations, and we appreciate you bringing this matter to our attention. If there's anything else we can do to address your concerns or make it right, please don't hesitate to let us know. We value your feedback and hope to have the op... read more
Poor Room carpet was super dirty. Room Ac smells really bad.
Business response:
Dear Frederick, We sincerely apologize for the inconvenience you experienced during your stay. Your feedback is invaluable to us, and we're genuinely sorry to hear about the issues with the cleanliness of the room carpet and the unpleasant smell from the AC. Please rest assured that we take your concerns seriously, and we will address these issues promptly with our housekeeping and maintenance teams to ensure they are resolved. We appreciate your understanding and hope for the opportunity to make it up to you during your nex... read more
It was ok, not the best and expensive Dirty found hair all over my room Great view from the front and close to amenities
Business response:
Dear Brittanie, Thank you for sharing your feedback. We're glad you enjoyed the great view and convenient location. However, we sincerely apologize for the cleanliness issues you encountered, particularly finding hair in your room. This is not the standard we aim to uphold. Your comments are important to us, and we will address this with our housekeeping team to ensure it doesn't happen again. We appreciate your insights and hope to have the opportunity to provide you with a much-improved stay in the future. Thank You, Green... read more
Unsatisfied, I woke up more tired than I was when I went to sleep because of their mistake. I booked a double queen for my family of four. Instead they gave me a king and the most uncomfortable pull out couch and only discounted me 10%. After driving 7 hours I just wanted a comfy bed. I did not get that. The guy let us into the hot tub after hours.
Business response:
Dear Sandoval, We're very sorry to hear about your disappointing experience. We apologize for the mistake with your room assignment and any discomfort caused by the pull-out couch. We understand how important a comfortable bed is, especially after a long drive. While we're glad our staff could accommodate you with access to the hot tub, we regret that this didn't compensate for your inconvenience. Your feedback is invaluable; we will use it to improve our services. We hope you'll give us another chance to provide you with th... read more
Fair
Bad
One and done. Won't be back. The bed, bedding and pillows are terrible. The carpet is also something that needs to be replaced. We're happy we only stayed one night. The location is good and the staff was friendly.
Business response:
Dear Robert, We're sorry to hear that your recent stay fell short of expectations. While we're glad you found our location convenient and our staff friendly, we apologize for any discomfort caused by the condition of the bedding, pillows, and carpet. Your feedback is invaluable, and we'll address these issues promptly to ensure improvements are made. We understand your decision not to return, but we sincerely hope you'll reconsider and give us another chance to provide you with a much-improved experience. If there's anything... read more
carino ma troppo costoso breakfast not so good, no employee cleaning the lobby, very little area for breakfast, staff not helpful or smiling. too expensive dor the service good position normal inn room nice balcony wirh view on the pool
Business response:
Dear Lucia, Thank you for your feedback! We're thrilled you enjoyed our convenient location and the picturesque view from your pool balcony. Your satisfaction is our priority, and we apologize for any shortcomings you experienced during breakfast service. Rest assured, we're actively addressing your concerns regarding lobby cleanliness and staff demeanor to ensure a more pleasant experience for all our guests. We appreciate your valuable insights and hope to welcome you back soon for an even better stay. Thank You, GreenTree... read more
Frequently asked questions about GreenTree Inn Sedona
How is GreenTree Inn Sedona rated?
GreenTree Inn Sedona has a 4.1 star rating with 4,760 reviews.
When is GreenTree Inn Sedona open?
GreenTree Inn Sedona is open now. It will close tomorrow at 12:00 a.m.