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GreenTree Inn Sedona
- Hotels
- Sedona, AZ
About this business
Location details
2991 W State Rte 89A, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Did not like air conditioner next to vanity. Would have liked control to shut off while washing up . Would have liked a little more variety. Food was hot and good.
Business response:
Dear Carl, Thank you for your feedback. We aresorry to hear about the air conditioner placement and will pass your suggestion along to our team. We’re glad you enjoyed the hot food and appreciate your input on the variety. We’ll consider this as we plan future improvements. We hope to provide an even better experience on your next visit. Sincerely, GreenTree Inn Sedona Management
Bad אין וילונות מזגן רועש מכונת קפה מקולקלת חלון משתוף מול חדר סמוך ללא פרטיות אין קרם גוף בחדר האמבטיה (באזור מדברי!) בעיית תחזוקה ונקיון המתקנים היו מתחת לכל ביקורת
Business response:
Dear GILA, Thank you for your feedback. While we're pleased to hear that some aspects of your stay met your expectations, we're sorry to learn that other areas fell short. We apologize for the issues you encountered with the air conditioner, coffee machine, and the lack of privacy. We understand how important these details are to a comfortable stay, especially in a desert area where amenities like body lotion are essential. Your comments have been shared with our maintenance and housekeeping teams to address these concerns p... read more
A fuir Propreté zéro, Nous avons dû changer trois fois de chambre. Première la porte était fracturée, la deuxième il y avait encore les outils de la femme de chambre et la troisième sentait l’humidité et tout est vraiment super sale. À fuite de toute urgence. Fermez cette établissement. Pas de machine à glace fonctionnel. Piscine sale. Pas de petit déjeuner. Machine à gâteaux vide. A fuir Le prix
Business response:
Dear Damien, We apologize for the issues you experienced during your stay. Your feedback is invaluable, and we are committed to addressing these concerns to improve our services. We appreciate you bringing these matters to our attention, and we will work diligently to ensure a better experience for future guests. Sincerely, GreenTree Inn Sedona Management
Don’t stay here!! Bad smell coming from the AC; staff wasn’t accommodating Pool was ok
Business response:
Dear Ian, We’re sorry to hear about your disappointing experience. We apologize for the bad smell from the AC and our staff not meeting your expectations. We will address these issues with our team to improve our service and facilities. Thank you for your feedback. We hope to have the opportunity to make things right in the future. Sincerely, GreenTree Inn Sedona Management
Green Tea Inn is a clean, bare minimum pit stop. I would have been more prepared had I have known that this is a Motel, not Hotel. Television or not this was a bare minimum place. Breakfast was lacking. I did not partake because it was not fresh.
Business response:
Dear Jeremy, Thank you for your feedback. We’re sorry to hear that your stay did not meet your expectations. We aim to provide a clean and comfortable environment, but we regret that the breakfast and the motel setup did not align with your needs. We appreciate your comments and will use them to make improvements. Thank you for sharing your experience with us. Sincerely, GreenTree Inn Sedona Management
Fair
With few improvements it could be ok In the room persisted during the two days I stayed, a bad smell of cigarettes. I bought an essential oil that I put in the room to change the smell. The bed linen had two stains. The breakfast was very, very basic.
Business response:
Dear Paul, Thank you for your feedback. We apologize for the issues you encountered during your stay. Addressing the cigarette smell and ensuring cleanliness are top priorities for us, and we regret that we fell short on this occasion. Your comments about breakfast will also be reviewed to enhance our offerings. We appreciate your insights as they help us improve, and we hope to have the opportunity to provide you with a better experience in the future. Thank You, GreenTree Inn Sedona Management
Disappointing Paid $250 for a suite which was not worth the money. The place was dark and not worth the money.
Business response:
Dear James, Thank you for your feedback. We apologize that your experience did not meet your expectations. We strive to provide value and comfort to all our guests, and we regret if you felt the suite did not meet the perceived value. Your comments are important to us, and we will review them with our team to improve our offerings. We appreciate your input and hope to have the opportunity to serve you better in the future. Thank You, GreenTree Inn Sedona Management
Fair Nunca me avía tocado personas tan enfadosos en el cuarto de abajo Cabellos en una almohada y en el vaño
Business response:
Dear Lopez, We apologize for the issues you encountered during your stay. Cleanliness is our top priority, and we regret that we fell short in this instance. We also apologize for the noise disturbance. Your feedback is valuable, and we will address these concerns with our housekeeping and management teams to ensure a better experience in the future. Thank you for bringing this to our attention. Thank You, GreenTree Inn Sedona Management
Frequently asked questions about GreenTree Inn Sedona
How is GreenTree Inn Sedona rated?
GreenTree Inn Sedona has a 4.1 star rating with 4,760 reviews.
When is GreenTree Inn Sedona open?
GreenTree Inn Sedona is open now. It will close tomorrow at 12:00 a.m.