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GreenTree Inn Sedona
- Hotels
- Sedona, AZ
About this business
Location details
2991 W State Rte 89A, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bad
Disappointing
Not worth the money, hotel was awful! The whole experience was awful! We were on the first floor in the bathroom window was broken. The room was dingy and dirty. We stay there for three nights, and our room wasn’t cleaned even though we had mid service on the door the staff was very unaccommodating for the price that we paid. It was definitely not worth it and I would not recommend anyone staying there if they’re looking for a nice getaway.
Business response:
Dear Deborah, We apologize for the disappointing experience you had during your stay. Your feedback is important, and we're sorry to hear that the condition of your room and the service did not meet your expectations. This is not reflective of the standards we aim to provide. We will address these issues with our team to ensure such situations do not occur in the future. We appreciate your input, and we're committed to improving our service. Thank you for sharing your concerns. Thank You, GreenTree Inn Sedona Management
Overpriced for old motel Stayed in a room below ground level, very noisy in morning
Business response:
Dear Dwayne, We're sorry to hear that you found your stay overpriced and that the room was noisy in the morning. Your feedback is important, and we will take it into consideration as we strive to provide a better experience for our guests. We hope you had some positive aspects to your stay and we appreciate your input. Thank you for sharing your concerns. Thank You, GreenTree Inn Sedona Management
Was not a good stay Room was to small . And was not cleaned properly I liked that it was close to a lot of places
Business response:
Dear Katia, We apologize for your less-than-ideal stay at the hotel. It's good to know that you appreciated the location, but we regret that the room size and cleanliness did not meet your expectations. Your feedback is important, and we will address these concerns to provide a better experience for our guests in the future. We hope you'll consider giving us another opportunity to offer you a more satisfying stay on your next visit. Thank you for sharing your concerns. Thank You, GreenTree Inn Sedona Management
This room was not worth $300/night. Value for the money. Bed and pillows were very uncomfortable Location
Business response:
Dear Guest, We're sorry to hear that you felt the room wasn't worth the price you paid and that you found the bed and pillows uncomfortable. Your feedback is important, and we'll use it to improve our accommodations and pricing considerations. We appreciate your honesty and hope you might consider giving us another opportunity to provide you with a more satisfactory experience in the future. Thank you for choosing our hotel and sharing your thoughts. Thank You, GreenTree Inn Sedona Management
Sorry I won’t be back. While it’s close to everything there’s a lot of other non pet friendly hotels I will choose in th I saw when I was booking it offered rooms for people and their pets. What I didn’t know was the majority of its rooms were pet friendly. I’m allergic to cats/dogs and was put in a pet friendly room. I couldn’t breathe let alone sleep so had a horrible night Inn was central to lots of venues, with easy parking and a nice breakfast. The staff were super friendly
Business response:
Dear Karen, We apologize for the inconvenience you experienced due to being placed in a pet-friendly room despite your allergies. Your comfort is important to us, and we understand how this situation could have negatively impacted your stay. It's great to hear that you found the Inn to be central, with easy parking, a nice breakfast, and friendly staff. However, we understand that the pet-friendly room assignment was a significant issue for you. If you choose to stay in the area again in the future, we recommend contacting... read more
Disappointing Room is not good for the money we spent. No tooth paste brush, slipper provided. The room is below average quality Location is good
Business response:
Dear Mohammad, We appreciate your feedback regarding our hotel. While it's good to hear that you found our location favorable, we apologize that the room didn't meet your expectations. We strive to provide a comfortable and enjoyable stay for our guests, and it seems we fell short in this instance. Your comments regarding the lack of toothpaste, toothbrush, and slippers are duly noted, and we'll work on improving our room amenities to enhance guest satisfaction. We hope you'll consider giving us another opportunity to provi... read more
Disappointing
Frequently asked questions about GreenTree Inn Sedona
How is GreenTree Inn Sedona rated?
GreenTree Inn Sedona has a 4.1 star rating with 4,667 reviews.
When is GreenTree Inn Sedona open?
GreenTree Inn Sedona is open now. It will close tomorrow at 12:00 a.m.