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Gwinnett Place Ford
- Car Dealers
- Duluth, GA
About this business
Location details
3230 Satellite Boulevard, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
This was my second new car purchase from this dealership. I worked with the same salesman on this mustang purchase as I did my last. Hassan was great. He is a great salesman. Very informative and never I never felt pressured into purchasing a car. Dealing with the sales management team was a positive experience also. In the finance office the gentleman that processed my paperwork was quick and efficient. All final paperwork was as expected. I would recommend this dealership to anyone. If you go there ask for Hassan, he will ... read more
I allover buying experience at Gwinnett Place Ford in Duluth was very quick and easy for my frist time buying a new car. The saleperson (Geo Riddlespringer) made my buying experience stress free. I also would like to thank(Frank Mercardante)for going over MPP with me. And Shannon Suazo for going over the Sync system. I give Gwinnett Place Ford staff two thumb up and 5 stars for the outstanding service I received. I will recommend my friends to go to Gwinnett Place Ford in Duluth for their next vehicle.
Highly recommend Gwinnett Place Ford Lincoln Mercury..RV traveling is our new adventure..Visited dealership and told Steve Tiller that we were going to the 5th wheel mode of travel..Steve showed us several options without pressure and answered all of our questions. After several days of contemplation, we decided to return to see if we could make a purchase. Again, without pressure, Steve and Brian McFarland searched the country for the specific model that we wanted..No luck..They suggested a different model or a special orde... read more
Took my Expedition in because of a problem with the transmission. Another Ford store couldn't fix it so I took it here. Matt in service was great. They had the car 11 days cause they wanted to make sure it was 100% fixed before I got it back and not 90% fixed. Matt called everyday to keep me updated on the status. Since I've gotten it back everything is perfect. The best Ford store in Georgia.
I had a positive experience. Geo was very professional and did an excellent job. Every one at the dealership was nice and extremely helpful. Only thing I would suggest is that they renovate the dealership. It is a very old building and shows excessive wear. However, I would still recommend this dealership to others
All the people I spoke with at Gwinnet Place were very friendly. Dave and his mechanic helped identify and locate some hard to find parts for my older Ford Ranger. His follow up call was greatly appreciated. I would recommend this dealer!
The price was N/A because we bought on the Ford "A" Plan. My experience with them might have been affected by that. Our salesman was nice, was not terribly pushy, and seemed interested in just helping us buy a car. They took a while to get the paperwork completed, but they let me take a Roush F150 to supper while they got it done. That smoothed me out considerably (and almost sold me a truck). They took longer than they should have to pay off our trade and we ended up owing money on it. One call to the dealership got us a ch... read more
This is regarding the service of our Bronco on 9-5-25, scheduled to clear two recalls (ended up being 3), two issues with sections of trim under warranty and an oil change. Ford kept car until midday on 9-6 completed the oil change, recalls, and one of the trim issues, service did not even look at the other trim issue. Online quoted the oil change at 65.00, service ticket was going to charge 103.00, Hayden service rep claimed the dealer’s website was incorrect, after some back and forth he agreed to the 65.00. For the trim t... read more
Business response:
Your feedback is important to us and we understand your frustration. We are sorry to hear that you feel this way about the handling of your concerns. We would appreciate the opportunity to discuss your experience further. Please contact Charles Swank, our Service Manager, at 770-813-6647 or cswank@vtaig.com so we can work directly with you to find a resolution.
Good guys of Gwinnett? More like scammers of Gwinnett. DO NOT PURCHASED A USED VEHICLE HERE ESPECIALLY FROM GABI. I purchased a used 2021 Ford Bronco not even a year ago. When I purchased I was promised this vehicle was in perfect condition and good health. 2 weeks later the catalytic converters go out, not even a year later I have to get the transmission replaced. I was lied to and SCAMMED. When I called to tell them this they told me there was nothing they would do bc I didn’t purchase an extended warranty. This is so disa... read more
Business response:
Thank you for taking the time to share your experience. We sincerely regret that your vehicle purchase did not meet your expectations and understand how frustrating and disappointing this situation has been for you. Please reach out to our General Manager, Michael Spencer, at mspencer@vtaig.com so we can review the details of your purchase and discuss how we can assist you further. Your satisfaction is important to us, and we want to work toward resolving this matter.
Frequently asked questions about Gwinnett Place Ford
How is Gwinnett Place Ford rated?
Gwinnett Place Ford has a 4.5 star rating with 11,047 reviews.
When is Gwinnett Place Ford open?
Gwinnett Place Ford is closed now. It will open tomorrow at 9:00 a.m.