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3230 Satellite Boulevard, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Conned and Manipulated Don't purchase here Finance Manager Arusha Hunter committed Auto fraud by lying about rates, vehicle pricing, and financing requirements. On June 7, 2015 I purchased a new 2015 Ford Escape SE (Vin: 1FMCU0G98FUB68164). From the time I entered that sales office everything was a lie. I was told in order to get the 5.9% interest rate I had to purchase $7,145.00 in additional maintenance contracts or I would have a 11.99% rate. Of course wanting the lower rate I agreed because I trusted a dealership to tell... read more
A comedy of errrors....except no one is laughing. I purchased a used Mercedes from this dealership. No trade in, cash deal. What could be simpler, right? Strike 1: They first charged calculated Georgia sales tax although I and they were very clear I was titling the car in NC. Then when they realized that error due to the overage in the certified check they had me get, they wanted to give me a virtually worthless warranty in lieu of the $900 refund I was owed. Strike 2: Next they forgot to have me sign power of attorney and s... read more
horrible I was told over the phone a price and was told that they would match my trade in price from another ford dealership. So i drive 1 1/2 hours to get there well 4 hours later they offered 4000 less for my trade and went up on the price they finally come down on the price so i go to sign the papers then they come back with a interest rate 4 points higher than quoted. I will never go back. Also they are a bunch of vultures i didnt even get in the parking lot and they knocked on my window to try to help me! The salesman M... read more
Bad experience They took forever to put the deal together and time at the dealership was way too long. The finance department is very good at screwing you... be careful. They came after additional tag fees weeks after the deal was closed. They are very hard to reach after the deal for post closing support.
I purchased a small car from here 8/18/13 which had about 555 miles on it supposedly new. I returned the car on 8/19/13 . Although I purchased the car on 8/18/13 they gave me a temporary tag as if I had purchased the car a day earlier. They lied and said the car was driven from Florida to their location which doesn't even sound right seeing that new cars are normally transported on a truck. After the car was detailed I found oil under my seats, grease stains on the back seats and short guy hair in the front end of the car by... read more
This was the worst experience ever! Got completely lied to. Told one interest rate and then 3 weeks later they said they had to change it. They told me I needed to come back and sign some paperwork that they forgot to get signed. After doing that I started looking at my paperwork I realized they added an additional $750 for a warranty that I declined.
We have just had the worse experience with a Ford dealership in 40 years of driving and buying cars. We were told by Jody Wardlaw the salesman that we had a deal done and that all we had to do was come pick out which Edge we wanted. We drove 120 miles to do business with Gwinnett Place Ford because 8 months ago this same dealership gave me exceptional service when I bought my new 2012 truck. Now we were looking to trade a 09 Edge Limited for a 13 Edge SEL. When we arrived at the dealership I ask Jody if we still had a done d... read more
I feel sorry for Mr Ike ( my salesman) great guy , the finance manger is RUDE and don't care about the customers. great credit, good, fair or poor, in their ad and website "Our Finance Team is committed to helping our Customers with their Credit Approval needs. Our Dealership has access to millions of dollars of credit from a variety of Lending Sources, and as a result, we are able to provide you with more options. Good Credit, Bad Credit, No Credit... We are here to help! Call one of our Finance Managers today" THIS BULL. I... read more
the dealership agreed on a price over the phone, only to change the price when i arrived. Typical bait and switch, they figured once i ruined my sunday by driving across town they could change the price!
Gwinnett Place Ford has a 4.5 star rating with 10,435 reviews.
Gwinnett Place Ford is closed now. It will open at 9:00 a.m.