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Gwinnett Place Ford

4.5

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Location details

3230 Satellite Boulevard, Duluth, GA, 30096, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.510,435 reviews
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Gcochran 
7 years ago

Tried to charge $2k over advertised price Crooks.....do not shop here. Insanely ridiculous “doc fee” of $699. (To print and file paperwork.) Add on mandatory upgrades of “nitrogen in tires” and paint protection (wax) for a ridiculous price of $999. Jesus, air in tires is free and I can buy wax for $8.99 at the Walmart. Tried to up the price almost $2000, for nothing. No wonder their online prices are cheap, because they make it up in add-ons. (Also found this out...However, when a dealer advertises a sales price, online or i... read more

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Nisha 
7 years ago

Worse buying experience This literally was the worst buying experience I've ever had at a dealership! Finance and Ford has lost a loyal buyer. How I was treated and left out of the loop on a deal I was under the impression was closed but to find out 4 weeks later it was never approved. No one even contacted me. Disappointed, frustrated, and confused with how unprofessional this experience and dealership was...never again!!!!! 

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BigYu 
8 years ago

Sales tactics, not truthful! I wish there was an option to to give zero stars. I made an online inquire on the 2017 ford explore on 01/22/18 and promptly got a follow email from Laura the "Internet Director" , so I'm thinking nice! These guys are on the ball over there. After that a had a few missed calls from them and ended up speaking to one of there sales people Herbert the day after. I explain to him in full detail that I've been shopping around and need to find the right vehicle that could eat a lot of negative equity t... read more

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Mike 
8 years ago

Worst experience ever Scarlett was great, but the rest of the dealership was straight up aweful. The vechile was supposed to be fully detailed including the cloth seats. The detail department decided to pressure wash them. They had five days before the delivery to me. You would have thought this could have been done with out getting into the car and sit down to wet seats! I had clients coming in from out of town and had to pick them up like that. How embarrassing. Not one person at the dealership apologized nor took ownershi... read more

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Ladygemini07 
8 years ago

Quick lanes slow service I went to get my tire check because me tire light came on the manager Zac told me it would be 3 hours so I ask to make an appt for the following day and he tells me appts don't guarantee u will get seen... So I spoke to someone in service who made them take me immediately and then it was determined that I had a nail in my tire.. I decided to get it changed because they had a coupon to price match... every coupon I showed them they said it was wrong and for me to go get a receipt from the other compan... read more

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Bob Doe 
8 years ago

Nonsense people This dealership is a joke. Even the top notch dude down to the bottom dude is all bull crap! They ignore you after you bought the car from them. You try to reach for one Is impossible. I regret bought a ford from them. They don’t deserve it. All those 5 stars rating might be fake rates. Their employees might be doing that so they can get some business. Pathetic! 

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KABMW 
8 years ago

Lying Sales team. Unexpected from large dealer. Sold me a car that had a “clean” title. Found out the car had been in an accident and was lied to. Sure they gave me a doctored carfax, but when I ran it again a month later, the accident shows up. It was reported right before I bought it. BEWARE OF THESE CROOKED PEOPLE!! 

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JQuiza 
8 years ago

Rip off Service center tried to rip off my son, They told him he need new transmission on a car with less than 58,000 miles. Had transmission and fluid changed and car is running like new. 

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Tracy 
8 years ago

Was insulted by a service I was insulted by a Service Advisor.....Comment was made in front of several employees....Exact Quote..."No wonder you are a divorced man" I instructed the advisor upon my arrival that the motors on my Ford Escape were bad. When he called me to quote a price it was $590 and I questioned the amount and he immediately dropped the price to $490. I immediately told him to not touch my car as I was shocked that his first quote was $100 above what the charge should be....How many people just say OK and ge... read more

Frequently asked questions about Gwinnett Place Ford

How is Gwinnett Place Ford rated?

Gwinnett Place Ford has a 4.5 star rating with 10,435 reviews. 

When is Gwinnett Place Ford open?

Gwinnett Place Ford is closed now. It will open at 9:00 a.m.