This profile has been claimed by the business owner or representative.
Gwinnett Place Nissan
- Car Dealers
- Duluth, GA
About this business
Location details
2555 Pleasant Hill Rd, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Calvin McGinnis Blows a Sure Sale During the last week of April 2014 I called Gwinnett Place Nissan to arrange for someone to look at my daughters car for trade in and purchase of a new 2014 Altima. I spoke with Omar Talford who said he would have the used car appraiser there and ready when she arrived within the hour and would also return an email with questions I sent him to determine the dealerships best offer on a new Altima. When she arrived she was quickly diverted by Calvin McGinnis to attempt to make a high pressure ... read more
Business response:
We are very sorry for your experience. We have investigated your comments and we have made sure that a best practice for negotiating with prospective customers in 2014 and beyond is understood by any and everyone. We wish you and your Daughter the best with the new Altima and we appreciate the chance you offered us to have you as one of our Customers. We would hope to provide you with a better experience in the future. Good luck with everything.
Bad Service I went back 3x trying to resolve my issue and I have been told so many things. The first time was because my intake assembly had not been put back together, it was missing parts.I took it back and the section was found and put together. I went to my my mechanic to have amy catalytic convertor replace he told me my valve covers are leaking,I took it back a second time. when I took it back it was held for 1 day, I never received all call to return or anything, I popped up to see what was going on. I see Kerry from ... read more
Business response:
Your experience is not typical. We sometimes have to deal with very complicated problems and we do not always figure things out in the expected time frame and cost range of our Customers.
Hello, I Will be going back soon to this dealership to see if a better deal can be worked out. Hopefully the next time will be better!!!!
Business response:
Thank you. We appreciate you.
Felt cheated big time those people pull the price and end up selling me a 2013 SV model for the price of a 2014 SL . I would never buy from here again. I had to work with 4 - 5 people all said that are salesmen trying to close the deal with me . making me think that they want to help but actually they did not want to loose the big money they were making on us. Felt sorry i did not go on a different place but when you have 3 kids and you are tired and starving you should never rush to make a deal. I know is not fun to buy a c... read more
I signed on the 27th an agreement with financing through Nissan through Gwinnett place Nissan 8 hours to supposedly finalizing our deal (went in about 12 noon and left when they were closing about 9pm) I was happy once all was said and done except the note seemed a little high. I decided to go back the next day in the morning and see if I could extend the term another year to lower the payment a bit. I went in and the finance person told me it would not be a problem at all took about an hour and I was on my way with the new ... read more
I would not recommend this facility to my worst enemy. On top of the service director, Jimmy Clarke being a xxxxx, most if not all of the service advisors are either clueless or extremely rude. You WILL wait forever and a day regardless of if you have an appointment. Their communication is extremely poor. The prices are outrageous, they will slap you with hidden "shop charges and disposal fees." At which those can sometime reach over $50 of your bill. I was very displeased with this facility and will not be returning.
Business response:
I apologize on behalf of our dealership and appreciate your feedback. Please contact me A.S.A.P. to discuss and I am confident we can come to a conclusion that will satisfy you.
Bad experience with our salesperson and finance manager. Was deceived about condition of vehicle and after coming to an agreement over the phone regarding price, the price went up after going in to buy. We then had many mechanical issues with it following purchase. After many complaints, the GM finally came to a resolution with us. Overall, we would not recommend buying here.
Before I get into the meat of this complaint, I would Before I get into the meat of this complaint, I would like to say that Renee Colvard was very nice to work with. She tried to make things right for me. I can't say the same for everyone else that I worked with. I really didn't want to use names, but, this format will not allow it. I bought a used 2009 Nissan Maxima from the dealership in early December 2012. First of all, the total time spent that day at the dealership was over 7 hours. The test drive and haggling over pr... read more
Business response:
I just want to update this review by saying that the issue was resolved. A big thank you to the GM Mr. Crumpton for going above and beyond to help and make things right.
the dealership is so busy that they really don't have the time to take care of the customer properly.I call to the dealership and my phone call is never returned. I still need something on the car fixed frome when i purchased the vehicle in August I had another problem with the car and still haven't got and answer.
Business response:
I apologize for the issue. While we are a very busy dealership we still want to take care of your concern. Please contact me as soon as possible so I
Frequently asked questions about Gwinnett Place Nissan
How is Gwinnett Place Nissan rated?
Gwinnett Place Nissan has a 4.3 star rating with 7,146 reviews.
When is Gwinnett Place Nissan open?
Gwinnett Place Nissan is open now. It will close at 8:00 p.m.