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Gwinnett Place Nissan
- Car Dealers
- Duluth, GA
About this business
Location details
2555 Pleasant Hill Rd, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
It could have been great but the smell of cigarettes left behind by someone ruined it
Business response:
Thank you again for taking the time to let us know how we did. We will advise staff of your concerns and address them immediately - please accept our apologies.
Was in town visiting and had car trouble. Was cheaper to trade it in than it was to fix it. At first, I thought everything was great but after the purchase, I received a call that they "forgot" to add in a service fee which they took care of by adjusting my loan. I then got a call a week later when I return home that I still have to pay $1200 because the title fees were wrong. This ended up being corrected on their end because they looked at the paperwork wrong. Then they sent my title to the wrong DOT office in my home stat... read more
Just bought new tires and I am very unhappy! The van drives terrible now smh !
Business response:
Hi 360atlanta, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that your tire purchase has left you not satisfied. Please call Mike and see if they can assist with a resolve (770-476-7771)
Took my car in for service and the service staff from the person Michael Jones to the service director were very rude and unprofessional I would never take my vehicle there for service again!!!
Business response:
Thank you Pauly for taking the time to share your experience. We can always do better, and strive to improve our customer experiences!
Worst experience at this Nissan dealership. Don't buy a Nissan Leaf. I have a 2015 Nissan Leaf and now after owning it for 4 and half years, I can't drive more than 38 miles with the heater on. Also without a heater I can't drive more than 68 miles. Now I have just a little bit over 60K miles, I am out of warranty and Nissan is not covering it. Basically it's junk and now can't use this if I have to drive one way more than 18-19 miles. DON'T BUY NISSAN LEAF. Also now their steering is stiff and now very hard to make left or... read more
Business response:
Hi Jainpalak, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that your Leaf is having a few additional challenges after warranty expiration. Do you have an extended warranty that could better assist you? Or, consider using some of your One to One reward points if eligible.
I brought a new Nissan Altima from Gwinnett Nissan. Ashley Ralph was my sales agent. After the sale was completed she gave me sereval referral cards, with every referral she would give 100 dollars. I sent her a referral, my friend purchased a brand new car as well. I never received the 100 dollars from Ashley. I sent her sereval emails which she never replied to any of them. I think this was very poor customer service. When she wanted me to purchase a car she was blowing my phone and email up. But when it came down to honori... read more
I have a few things to disclose about this specific location. Big businesses rest under a reputation and proceed to believe they are almighty and can’t make mistakes, wrong. I hope my experience here resonances in your head before you decide to close a deal with them. The final price for the car I purchased had additional optional charges not explained by Ashley Ralph (salesperson). Please make sure you ask for every single detail. Do not succumb to pressure. If you need to think about it say it and don’t let them buy you lu... read more
I was told 2 hours for an oil change and tire rotation. After checking in I canceled the tire rotation. However a software (recall) update was added. After waiting in the customer area for 30 min. I received a text from Kimberly to text anytime during this visit! After waiting for an 1 hour and 30 min. I texted for an update, (no reply)! I then asked and was told the software update was the reason for the delay! 2:hours and 30 minutes passed and Kimberly told me that they are almost finished, that they just started on the ti... read more
100% unwilling to accept return whatsoever even after 2 days A wise man once told me that you can judge a person's character by how much they help those they aren't obligated to. This dealership fails on so many levels. The people (like most every large out-of-touch company) that are put in front of you are super nice, extremely friendly, knowledgeable, and professional. They'll move mountains to be able to sell you a car (their incentive is an obvious one), but if something happens like your spouse losing their job 2 days l... read more
Frequently asked questions about Gwinnett Place Nissan
How is Gwinnett Place Nissan rated?
Gwinnett Place Nissan has a 4.3 star rating with 7,809 reviews.
When is Gwinnett Place Nissan open?
Gwinnett Place Nissan is open now. It will close at 8:00 p.m.