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Hassler Heating and Air Conditioning, LLC

4.8

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Location details

1537 S 56th St, El Cerrito, CA, 94530, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat8:00 a.m. to 4:30 p.m.
SunClosed
4.8630 reviews
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Kathleen A.'s profile image
Kathleen A. 
rating
3 years ago

Lyes Bouhazem came out today to service our HVAC system, fix the sump pump and replace the filter. He was conscientious, courteous and careful. He explained everything so a layperson could understand it. He texted before coming, came on time and finished in a quick and efficient manner. Very pleased with this service. 

Business response:

Hi Kathleen. We appreciate the 5-star review! Thank you for giving us feedback about your experience with Lyes. If there is anything else we can help you with, please do not hesitate to call Hassler! 

K E.'s profile image
K E. 
rating
3 years ago

Hassler (and more specifically Lyes) to the rescue again! Our AC stopped working last week during the heat wave. I scheduled and appt and Lyes came out. Communication was good. The office called me the day before to confirm the appointment. lyes texted me an hour before his arrival to let me know the time he'll arrive. I really appreciated that since I was able to plan my schedule accordingly. Lyes was courteous and wore shoe covers in the house. He checked everything and explained step by step his evaluation process.... read more

Business response:

Hi KE. We're glad that we could help you when you needed it the most! Thank you for letting us know how pleased you are with Lyes' service. We are here for you whenever you need us! 

Bin L.'s profile image
Bin L. 
rating
3 years ago

We are in the process of updating our central heating system to install air conditioning and air filtration. Simply put, my experience with Hassler to date has been the most impressive and professional interaction I've had with any home-related service. Everyone I've spoken with or interacted with - from Pilar who scheduled my visits to Gabriel who did our initial consult and Max who is our Project Manager, has been professional, timely, respectful, and exceedingly clear about what they can and can't do, and when it will be ... read more

Business response:

Hi Bin. Thank you for choosing Hassler Heating to help with your new system! We're so happy to hear that you have been pleased with the process so far. We look forward to seeing you in a few weeks! 

Craig C.'s profile image
Craig C. 
rating
3 years ago

The drain on our Mitsubishi heat pump system was clogged. Lyes Bouhazem came out to service the equipment. He was prompt, knowledgeable, and professional. He also explained what we needed to do to prevent this problem in the future. Craig Conly 

Marcia E.'s profile image
Marcia E. 
rating
3 years ago

When I decided to upgrade my 30-plus-year-old heater and add AC I was referred to Hassler Heating & Air Conditioning to compare with another company before I made "an informed decision". Hassler provided an estimate that was head and shoulders above the other company; an estimate that detailed every step and cost for my project. This was the most collaborative home improvement project I have ever decided to engage in. To start the project Hassler assigned Andrew Hathaway as my Senior Comfort Advisor. Andrew did the init... read more

Business response:

Marcia, we thank you for such a wonderful review! We are happy to hear that you were pleased with your overall experience and that we could make this process easy for you! We are still only a phone call away if you need anything! 

Sunil S.'s profile image
Sunil S. 
rating
3 years ago

We ended up not going with Hassler to replace two of our furnaces but overall I was very impressed with their professionalism and responsiveness. They were very thorough, did not try to upsell me and used a rational method to understand our home's heating and cooling needs. Joe from Hassler answered my dozens of questions cheerfully - many of which were, I'm sure, very naive! Unfortunately, Hassler does come in a little pricier than other vendors in the Bay Area, so we ended up going with another option. However, I will b... read more

Business response:

Hi Sunil. We appreciate your review. We understand that we may not be a low price leader but we always promise the highest quality of service and equipment. Thank you for considering Hassler for future projects - we hope to work with you soon! 

Marianne A.'s profile image
Marianne A. 
rating
3 years ago

If you're looking for reliable and honest AC repair, Hassler is great! I called them during a 100 degree heat wave when my AC didn't work, and they were able to come within 24 hours. Their technician (Lyes) was awesome and very transparent about everything that I needed to replace when my AC went out. I was appreciative that he gave me a heads up about what I might need to update later on without trying to upsell me services I don't currently need. Also Lyes was extremely professional, friendly, and courteous -- he was very ... read more

Business response:

Hi Marianne. We're happy we could help you when you needed it! We appreciate your five-star review and look forward to serving you again in the future! 

Caz C.'s profile image
Caz C. 
rating
3 years ago

Recently I called Hassler Heating for gas furnace service and cleaning. Lyes came out as scheduled and did a thorough check of our heating system. He even checked the hot water heater. Lyes was very informative , helpful and courteous. We'll call Hassler soon to talk about heat pumps. 

Business response:

Thank you for trusting Hassler with your furnace! We are here to help whenever you are ready to talk about heat pumps. 

Thiago R.'s profile image
Thiago R. 
rating
3 years ago

Hassler is great, they installed our furnace a while back and do our annual maintenance and we've never had any issues with the system. Technician Lyes Bouhazem just performed annual maintenance on our furnace and made some upgrades as well. He was very polite and efficient. 

Business response:

Hi Thiago. Thank you for your continued trust in Hassler Heating. We appreciate your feedback about your service with Lyes and we look forward to helping you again in the future! 

Frequently asked questions about Hassler Heating and Air Conditioning, LLC

How is Hassler Heating and Air Conditioning, LLC rated?

Hassler Heating and Air Conditioning, LLC has a 4.8 star rating with 630 reviews. 

When is Hassler Heating and Air Conditioning, LLC open?

Hassler Heating and Air Conditioning, LLC is open now. It will close at 4:30 p.m.