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HearUSA
- Audiologist
- Palm Beach Gardens, FL
About this business
Location details
11400 Jog Rd, Palm Beach Gardens, FL, 33418, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Overpriced, Poor administration, No answers
getting all their information right. i was there over a month ago and i still dont have my hearing aids. Still waiting!
they flip off my ear too easily. Afraid to wear them out as I do no have the replacement cost. one of them won't even connect anymore. lot of money spent. Got a inexpensive pair, doesn't have as good sound quality. but at least they work and don't pop out of my ear. And have insurance for full repacement.
The hearing aids were way too expensive and did not fit very well. Also had static noise
I paid $2,000 for one hearing aid at HEARUsa and I have had problems with it since I bought it. I started going to one office then switched to one closer to my home. The staff there is horrible. In the last 2 years I have had to go to their office at least once a month because my hearing aid is not working. Everytime I go in they only change the end part of my hearing aid then after a week or two my hearing aid stops working. Right before the pandemic started I had taken my hearing aid in to have it replaced. Well they close... read more
Business response:
Dear Sandy, as per our records our customer care was in touch with you and have a set up your next appointment. We look forward to seeing you. Please view our Covid-19 precautions here www.hearusa.com/covid19/ prior to your appointment.
Sell products that work. My husband spent $3000 and he heard better before he got the junk they cal hearing aids. Now they have closed the office!! Will be contacting our insurance company to warn them about this sham of a company!!
Business response:
Sending you a PM
Extremely unprofessional. Audiologist came out without a mask on. I asked him to put one on and he argued with me that the little plastic spit shield he had counted as a mask. I walked out. Front desk clerk had a hard time keeping her mask on too.
Worse customer service ever! Actually no customer service at all!! Don’t deal with this company, they never return an email!
Business response:
HI, I send a you a private message.
A profoundly deaf friend had a terrible experience. No respect or professional care.
Frequently asked questions about HearUSA
How is HearUSA rated?
HearUSA has a 4.8 star rating with 69,917 reviews.
When is HearUSA open?
HearUSA is closed now. It will open tomorrow at 9:00 a.m.