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HearUSA
- Audiologist
- Palm Beach Gardens, FL
About this business
Location details
11400 Jog Rd, Palm Beach Gardens, FL, 33418, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I got there early on my own part but I still had to wait over 30 minutes after my schedule appointment time before being seen only for the audiologist to tell me I got to go see my primary care physician first won't be going back to you. was also asked to wear a mask only for the audiologist not to be wearing one correctly.
I was sold hear aided and from month one they was back to fix more then I care for
Unresolved problems and no follow up
Business response:
Hi Sandy! Thank you for sharing your feedback with us. I'd love to be able to assist you further, please feel free to call me directly at 407-613-2924. My name is Megan, I am the Client Care Coordinator for HearUSA. I look forward to hopefully being able to connect with you and see what we can do to further assist you. Have a great day!
The receptionists are rude.
I've been trying for over a year to get the hearing aids replaced. they are 7 years old and only work part of the time. authorization is required through State Workman's Comp. i went in yesterday to get them cleaned and checked. one wasn't working. got home and it worked for a little while. now not working. i feel the office dropped the ball. i should have had these replaced 2 years ago. i can't hear tv or my tablet. worst of all i can't hear or understand my wife and most females due to my high range loss.
Business response:
Hi Aaron! Thank you for sharing your feedback with us. We are sorry to hear that you are not satisfied with your devices, and are having continued troubles with them. I would love to be able to speak with you more to see what we could do to help. I am having a difficult time locating your records in our patient database, if you'd like to call my directly my number is 407-613-2924. My name is Megan, I am the Client Care Coordinator of HearUSA. I look forward to hopefully being able to connect with you - have a great day!
I will recommend to all family and friends. I love the attention and the cares the provided now I can hear very well.
Poor test. They had a hard time finding my file. Push selling me a hearing aid. I told him I was getting another opinion elsewhere. I was told the test would be a lot more than what I received
After paying $ 5500 for hearing aids now they are nickel and diming me for repairs. Not to mention that the dome broke off in my ear and I had to go to Dr. To get it out. Half of the stores are unmanned. Going somewhere else for new hearing aids when these are not usable any more
RecommendedUsed previously. Obtained original hearing aids at this office
Frequently asked questions about HearUSA
How is HearUSA rated?
HearUSA has a 4.8 star rating with 69,916 reviews.
When is HearUSA open?
HearUSA is closed now. It will open tomorrow at 9:00 a.m.