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Herb Gordon Nissan
- Silver Spring, MD
About this business
Herb Gordon Nissan, a Nissan dealer in Nissan Silver Spring, Maryland was built with one mission - Provide amenities to guarantee customer satisfaction before, during, and after the sale of our great Nissan cars, trucks, and SUVs. Our Silver Spring Nissan dealership is one of the premier Nissan dealers in Silver Spring, Maryland, and in the state of Maryland period. Our commitment to customer service is second to none. We offer one of the most comprehensive Nissan parts and Nissan service departments in the city of Silver Sp... read more
Location details
3131 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"A+ Sales " Seven was very hopeful and a very nice guy. I felt he went out of his way to explain how second chance financing works, and never made me feel uncomfortable while taking about my credit problems.
"Replaced parts that didn't need replaced and scammed me" I had my 2012 Nissan Maxima towed here after it died and AAA service center in Laurel, MD did not have time to fix it . The code came up from AAA as a mass airflow sensor. Nissan replaced the airflow sensor, the air filter and did a fuel system flush. They said a piece of metal from my air filter damaged the mass airflow sensor. I asked for the parts so I could see for myself because in the past I have had techs lie about work they performed on my vehicle. When I pick... read more
"LADRONES perdi $2,000" No compren con estos ladrones compre un rogue 2018malo de fábrica y no me lo cambiaron perdi $2,000 y mi tiempo no estos si
"Rude and arrogant " I took my car here to be diagnosed and essentially got a bunch of things thrown at the wall instead of getting a real diagnostic. This is by far the worst service I’ve ever experienced. Re: Your response is nothing more than a spin job, the diagnostic that was done was not the one that I requested and when I signed off on it I was led to believe that the diagnostic being sone would be the one that I requested not the one that was requested by my insurance company. Instead of focusing on servicing my car ... read more
"Bait and switch or incompetence - who knows?" Unbelievable! I called with a stock number to see if the car I was interested in was available. The salesperson said he would call me in 5 minutes with the answer. He never called. So I drove out. No one at the dealership knew anything. Akeem, my "new" salesperson, told me the car was at the Audi dealership (xxx!?) Then he said it was on-site and copied my license for a test-drive - only to return saying it had been sold and how would I like to buy a similar car for a couple tho... read more
"Don't believe the advertised prices!" I wanted to buy a car that was advertised for $14,500. They wanted to sell it to me for $16,288. When I asked why they weren't selling for the advertised price I was told it was a mistake and was being corrected. Three days later that same price was still being advertised. When I inquired as to why it had not been fixed I was told "we can't offer the price marketing advertised, it was a mistake". If it was a mistake why was it still being advertised three days later. Get your deal in wr... read more
They are running a scam house! The sales associate was nice and all but once my case was taken up to the manager, such a dissappointment. They would not honor their own price and was extremely rude! "Don't buy from here, get out of here." What happened is, I walk into the shop around 3pm with an appointment, test drove the car and started the paper work. We were discussing my monthly payment and all, usual stuff. Meanwhile another customer walks in, looking at my vehicle, shows interest. Now, knowing that I am already half w... read more
I do have aftermarket own fitted parts on my Nissan 350z. Usually, I do the work myself but I just didn't have the time and needed someone else to fix my car for me. It was at a moment when my house had caved in, my grandmother just died, I'm being separated from what I wanted to be a lifelong tour in the military for medical reasons, and I had way to many obligations and not enough time to focus on anything 100 percent. I submitted my car to fix an issue with overheating and to get an alignment done. I suspected that it is ... read more
After a few days of considerations and negotiations, I finally signed the dotted line to purchase a new 2016 Nissan Altima. It was not even 60 seconds later that Bruce brought out some more paperwork and said, "There's another form which I need you to sign. I am required by law to disclose to you that this car had hail damage which exceeded $1,500." I responded furiously, "Are you kidding me? You're 'required by law' to tell me this, and you think it's ok to disclose this AFTER the sale is official?" Yes, that's right. For y... read more
Frequently asked questions about Herb Gordon Nissan
How is Herb Gordon Nissan rated?
Herb Gordon Nissan has a 4.7 star rating with 2,826 reviews.
When is Herb Gordon Nissan open?
Herb Gordon Nissan is open now. It will close at 6:00 p.m.