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Herb Gordon Nissan

4.9
  • Silver Spring, MD

About this business

Herb Gordon Nissan, a Nissan dealer in Nissan Silver Spring, Maryland was built with one mission - Provide amenities to guarantee customer satisfaction before, during, and after the sale of our great Nissan cars, trucks, and SUVs. Our Silver Spring Nissan dealership is one of the premier Nissan dealers in Silver Spring, Maryland, and in the state of Maryland period. Our commitment to customer service is second to none. We offer one of the most comprehensive Nissan parts and Nissan service departments in the city of Silver Sp... read more

Location details

3131 Automobile Blvd, Silver Spring, MD, 20904, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.92,399 reviews
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siegeldiane's profile image
siegeldiane 
15 years ago

We received excellent customer service from Mr. Porter and Ms. Sizemore. They were both very professional and made our experience at Herb Gordon Nissan very pleasant. I will highly recommend this dealership and the Nissan products to my friends and family. Thank you. 

db8er1's profile image
16 years ago

This is my second experience buying at Herb Gordon and both experiences have been fabulous. Everyone was so professional and accomodating. We had a lot of questions and concerns, all of which were addressed calmly. I have been to other dealers and they made me feel pressured and uncomfortable and forced to purchase. Not so here, the incredible kindness and customer service will make me come back when I am in the market for another car. I honestly don't think I would buy a car from anywhere else. 

spot301's profile image
16 years ago

It was just refreshing to find a dealership that did not push their agenda and listened to what I said. My sales person, Justin Kim, answered all my questions and made me feel at ease over the phone. He promised me that everything will be ready and that there will be no surprises when I got in. Boy, was I surprised to see my name on my beautiful Altima when I arrived at the dealership! Justin handled each and every step of the process professionally and I was out of there within an hour! Everyone at the dealership was awesom... read more

devon318's profile image
16 years ago

Wow!!!!!!! Where do I start. Ana is the best sales associate on the face of the earth. She did a wonderful job before and after the sale. I had given up all hope on getting another car, but one phone call from Ana changed my mind. She went above and beyond her dutise to please me the customer. Ana, you have realy made me very happy and I will never forget you. If and when I decide to buy again you will be the first person I call. Mr. Park did a wonderful job also. He also made sure I got the car that I wanted with the paymen... read more

tjayh's profile image
16 years ago

After 14 years, I decided to purchase a new car. I did a lot of research and price comparison and decided to purchase an Altima. I found the best deal online with Herb Gordon. Muna was my first contact in Internet Sales with Herb Gordon. He was friendly, helpful and not pushy. He was truly a professional. We talked daily and he went above and beyond to meet my needs and sell me the car I truly wanted. My dad, the ever so popular scrooge, absolutely loved him. I highly recommend Muna and the Herb Gordon Nissan team to anyone.... read more

chicanderson's profile image
chicanderson 
16 years ago

Very courteous, very professional. I was completely satisfied. People will forget what you said. They will forget what you did. But they will never forget how you made them feel. As I drove my new car off the lot, I felt great. My total sasles experience was fabulous, and I would recommend the salesman and the dealer to anyone I know. 

2008Altima's profile image
2008Altima 
16 years ago

Never went through an internet department at any auto dealer and was pleasantly surprised. I was contacted quickly after requesting a quote, explained the options I was interested in and received a lower than expected dollar figure. Muna in the sales department was awesome to deal with, professional, knowledgeable and good sense of humor. Took the time to explain everything about the cars as well as chances to see everything first hand (test drives, etc.) KJ in the finance department was good as well. Both seemed willing to ... read more

patstouffer's profile image
patstouffer 
16 years ago

I began the search for a new car on-line. I had a low quote from a dealer and Muna worked with me to try to match this quote. He also had the color and model that was on our list. We met with him, did a test drive, and discussed car with him. We were very happy that the quote I received via email had not changed when we wrote up the deal. We met with the finance department and were very happy with the financing we received. Then we met with the sales manager. In all, the personnel were very friendly and knowledgeable. We wil... read more

Entereza's profile image
16 years ago

Muna and the Herb Gordon Nissan team were great! They were professional but still extremely friendly. They made me feel comfortable and answered all of my questions eagerly. I started my search online and quickly received a call and made an appointment to come in. My test drive experience was wonderful -- not pushy at all. I was given time to explore options and inquire about services without being rushed. I was even offered to compare the Nissan Altima next to the other makes I was considering in my search. Once I decided o... read more

Frequently asked questions about Herb Gordon Nissan

How is Herb Gordon Nissan rated?

Herb Gordon Nissan has a 4.9 star rating with 2,399 reviews. 

When is Herb Gordon Nissan open?

Herb Gordon Nissan is closed now. It will open at 7:30 a.m.