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Herb Gordon Nissan
- Silver Spring, MD
About this business
Herb Gordon Nissan, a Nissan dealer in Nissan Silver Spring, Maryland was built with one mission - Provide amenities to guarantee customer satisfaction before, during, and after the sale of our great Nissan cars, trucks, and SUVs. Our Silver Spring Nissan dealership is one of the premier Nissan dealers in Silver Spring, Maryland, and in the state of Maryland period. Our commitment to customer service is second to none. We offer one of the most comprehensive Nissan parts and Nissan service departments in the city of Silver Sp... read more
Location details
3131 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
The service department at Herb Gordon Nissan goes above and beyond to provide great customer care and quality of work. I recently brought my vehicle in for service and Rod Bowman went the extra mile to make sure I remained a satisfied customer. After 25 years of buying cars from Herb Gordon and having them serviced at the dealership, I would recommend them to everyone. Again and special thanks to Rod Bowman for his excellent customer service and to men like Joe Sponseller for being great embassadors for Nissan and Herb Gordo... read more
As a first-time car buyer, I had a lot of questions and took a while to make a decision. Muna and the whole team at Herb Gordon were extremely patient and helpful, and I feel like I got a great deal.
I had a wonderful experience. I knew exactly what I wanted when I arrived and Jim helped me through every step. I also knew how much I could afford and Justin tried very hard to help me get in that car.
took me right away and diagnosed the problem immediately and got to work right away and answered all my questions. the work was excellent and the prices charged was reasonable.
Extremely personable. Very timely responses by email and phone while discussing sale. Not the usual painful purchase experience. Helpful, courteous. Revised trade upward to meet CarMax offer. Business manager (Justin Kim) made for a pleasant experience as well. Everything explained in detail and no pressure to purchase add-ons - something that I have experienced with virtually every other new car purchase which made the purchase a bad experience. Today was great!
I have only positive praise for the employees at this location. They have gone out of their way to make sure my experience in buying a new car and having my former car repaired without stress or frustation to me. I will continue to be a customer for this dealership.
I bought my '05 Off Road Xterra from Herb Gordon Nissan as a build to order 6-speed manual. I used to drive over from Alexandria for regular maintenance. I have been driving from Southern Maryland for the last 4 years, bypassing several other Nissan dealers, because I think the service is that good. Unfortunately, the '05 Xterra developed some serious internal damage to a catalytic converter failure and I was in the position of engine change or new car. Despite being in position to buy from a "need" position instead of a "wa... read more
Was in contact with Bruce Kim, Internet Sales Manager, about potentially buying an Altima Hybrid. He was extremely helpful, went over and beyond the call of duty in answering all of my many questions completely and honestly. Although I ended up getting a Toyota instead, I had a great experience with Bruce and definitely recommend him!
We have been taking our murano to HG for service since 2007. We had different service advisors and we were not very happy about them. We always like how George treats and interact with his customers. Finally Me and my wife requested him to be our service advisor. We are very very happy with the change we made.He is a true gentlmen and excellent service advisor,he came to us several times to tell us the progress on our vehicle and took late lunch to see if our car will be ready before he takes his lunch brake. Thank you Georg... read more
Frequently asked questions about Herb Gordon Nissan
How is Herb Gordon Nissan rated?
Herb Gordon Nissan has a 4.9 star rating with 2,399 reviews.
When is Herb Gordon Nissan open?
Herb Gordon Nissan is open now. It will close at 5:00 p.m.