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Holiday Inn Express New York City Times Square by IHG

3.6
  • New York, NY

Location details

343 W 39th St, New York, NY, 10018, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.64,973 reviews
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Juan Carlos's profile image
Juan Carlos 
2 years ago

the staff that attends in the dining room does not respect the clients, they are always getting in the way when serving one as a client. 

Satish's profile image
Satish 
2 years ago

Non functional elevators, staff had to be reminded multiple times about a request. Unwelcoming staff. The lights in the room were too dull. 

Noor's profile image
2 years ago
Linda's profile image
2 years ago

There was nothing good about this tiny box hotel. Smelled like piss in the room and weed smelled on every corner. 

Manuel Ignacio's profile image
Manuel Ignacio 
2 years ago

Excelente ubicación, hotel viejo, feo y descuidado Lo único bueno del hotel es la ubicación y el desayuno aceptable. Los elevadores lentísimos. El hotel bastante descuidado y sucio. Las habitaciones igual, viejas, descuidadas y sucias. Pedimos que hicieran el cuarto y nunca lo hicieron. La gente de recepción bastante nefasta. 

Anonymous's profile image
Anonymous 
2 years ago

Overbook and underwhelming Overbooked and gave away room even after I called beforehand to ensure a room would be available, knowing I would be traveling 10+ hours. Bathroom sink did not drain well. Ventilation was poor and made the room musty. 

James's profile image
2 years ago

Requested $150 security deposit for protecting the extremely small room, broken coffee machine, no chair, no refrigerator, narrow hallway? Except cleanness, not a good experience. 

Jose Manuel's profile image
Jose Manuel 
2 years ago

Decepcionado, engañado Me fue muy mal desde que llegue no me dieron la habitación que me prometieron en la página en lugar de una con king me dieron una para discapacitados Me hicieron un cargo en la madrugada que yo no autorice, un panorama deprimente me extraña que las fotos que ofrecen ustedes son engañosas fue una lástima pagar tanto y haber gastado mi noche gratis creo que no merezco este trato cuanto soy cliente suyo desde hace mucho tiempo 

Jennifer's profile image
Jennifer 
2 years ago

NOT worth the 2 grand There was one gentleman at the front desk that was super friendly and I appreciated his kindness. Unfortunately there is a lady that works at night who was EXTREMELY rude when I asked if my food delivery was at the counter. There was black mold in the shower and on the bathroom wall paper. There is no ventilation in the restroom - no fan. Housekeeping left our hotel room door ajar after cleaning and we could've been robbed or worse. The hotel entry was not locked as was stated to us when we arrived. Thi... read more

Frequently asked questions about Holiday Inn Express New York City Times Square by IHG

How is Holiday Inn Express New York City Times Square by IHG rated?

Holiday Inn Express New York City Times Square by IHG has a 3.6 star rating with 4,973 reviews. 

When is Holiday Inn Express New York City Times Square by IHG open?

Holiday Inn Express New York City Times Square by IHG is closed now. It will open tomorrow at 9:00 a.m.