HomeWorld Honolulu

Elle S. 

on Yelp

7 months ago

Homeworld promised a delivery of a recliner for my father who is blind and in assisted living. We called them four times, which the first three times they assured us that the recliner would be delivered while a relative was there to receive it. On the fourth call, Sharon decided to cancel my order because I wanted the delivery when promised. I would advise not to shop here. 

Steve S. 

on Yelp

9 months ago

I have downgraded my original 5 star review to 1 star due to an experience with there second delivery team who damaged the freshly painted walls and trim in my home, the new very expensive bed frame they delivered and refused to reinstall the mattress they took off and moved to another room that was on the bed frame they removed and replaced and when I called and spoke to a manager I was told "It's out of our hands because we use a 3rd party delivery service" then my salesperson explained he wanted to help but could not beca... read more

Jay R. 

on Yelp

10 months ago

Recently relocated. Visited the Homeworld on Beretania. Disappointed in the selection & the arrangement of the store. Matching pieces not located together, no definitive "rooms" so you have to wander the entire store to see what they have instead of being in the bedroom area, dining, living etc. Makes it harder to compare. Didn't appreciate the hard sell of the guy who greeted us. We said we were just looking, did the entire circuit so when we had circled back he was there & said you should have told me what you wanted so... read more

Richard N. 

on Yelp

2 years ago

Salesperson did not know his merchandise. Tried to show me a similar rug with the one I showed him from the website ..... showed me one, not even close. I wanted to find something similar from the same brand to compare colors and quality ..... basically told me to order it and return if I don't like (order will take 6-8 weeks). He had such a bad attitude, I would never treat a customer like he did. 

Joseph A. 

on Yelp

2 years ago

We purchased worth $100K of house furnitures and beds from Home World. The manager recommended and chose himself what are the top of the line furnitures (beds, sofas, tables, lamps, dining table & chairs, etc). They have poor quality of furnitures. We purchased brand new sets of chairs, it broke due to manufacturing defects in less than 6 months. They replaced under 1 year warranty. We purchased 4 king size beds. After a year, one broke and need to purchase a replacement. After 2 years, another bed broke due to poor quality ... read more

Joanna C. 

on Yelp

3 years ago

We ordered our furnitures April 12,2022. We had Greg and helped us with the process and all the orders we got. He informed us that it will arrive in 2 months or less. No updates was given after we paid the downpayment. June 10 came and i called Homeworld to follow up. The guy i spoke to said that Greg is not working on that day and he will help me. After a few minutes he said that they can deliver a part of my order by Monday since they have an opening. Great! We received our couch June 13. Processed another payment for it a... read more

Fifi C. 

on Yelp

4 years ago

Terrible shopping experience. I needed a bed frame by a certain date. I confirmed few times with the sales lady about the delivery date before I purchased. She told me they will contact me about the time the day before the pick up date but they never, so I called the sale lady and checked the status. She said she didn't know anything and had someone to call me but didn't receive any call. I drove all the way to shop the next day to check with her. She didn't want to help me and just kept saying that someone will contact me a... read more

Yarely P. 

on Yelp

4 years ago

Beautiful furniture. Horrible salesman They did not acknowledge us what so ever, we passed through 5 salesman and no one cared to ask what we were looking for. They acknowledged everyone except us. 

Sharon P. 

on Yelp

4 years ago

We want to purchase a buffet and table. We have made purchases at HomeWorld in the past. We walked through the entire Honolulu store and also Ashley. Not one salesperson approached us to offer help. There were a few people walking around with clipboards, salespeople? Very disappointing experience in each store.