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Honda of Fort Myers
- Car Dealers
- Fort Myers, FL
About this business
Location details
3550 Colonial Blvd, Fort Myers, FL, 33966, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
!!! TOTAL FRAUD !!! Avoid this place, and don’t waste your time! They have over $3,000 in additional fees. The price you see online does not include all these fees. They do this to get you into the door. Some of their MANY additional fees include a $1000 dealer fee, $900 for WINDOW TINT!. What are these fraudsters thinking? Also, the sales manager stated “The $900 window tint is not negotiable.” READ THE REVIEWS! Many of the positive reviews are from fake profiles. The negative ones are very accurate. Some fake cust... read more
Business response:
Tristan, we hate to hear that you were so dissatisfied with your visit. We'd be happy to go over any of this pricing with you, simply send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com
I purchased a van on a Feb 6th. I was told that I would receive a call to fix a missing trim piece at the beginning of the following week. I noticed over the weekend the wiper fluid did not work at all so I called to have this fixed along with scheduling for the trim piece. I had to drive the van back in for the wipers to be fixed and they were super helpful and took care of this. However I asked for the third time about the trim piece and they said it was ordered and they would call me. I feel like they just want to sell ca... read more
Business response:
Denise, we apologize if we haven't followed up on this issue and will forward your comments to our service team. We can understand how frustrated you must've felt and we're sorry that we missed this opportunity. If there are any remaining concerns we can address, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com
Tell the salesmen to stop lying
Business response:
Phil, we apologize if we've dissapointed you and would like to learn more about your experience. Please send us an email if you would like to tell us more about your visit. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com
RecommendedThe facility was clean and the employees helpful. My only complaint is that there were too many employees without masks or insufficient coverage from the masks they had, falling off,etc.
Business response:
Janet, thanks for letting us know what we got right and what we can improve. We always appreciate customer feedback and are glad to hear that you overall had a positive experience with us -- thank you!
The sales manager refused to come and speak to us and they refused to negotiate. They have a very. Quote, Take it or leave it unquote mentality. And their dealer fees are over $3600 on a $10,000 car. Would not recommend. The finance manager yelled at my girlfriend and told her that she was completely unreasonable and refused to run her credit. They hide. As much information as they can and refuse to deal with you in an upfront and honest manner.
Business response:
We apologize if we weren't able to meet your needs, Michael. We're upset to hear that this was your experience with us and would always welcome and email from you with any other information you feel we should konw. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com
Have salesman deal with only one customer at a time. Also we had a 1100 am appointment and did not get met until 1130 am.
Business response:
Denise, we're very sorry for any frustration we've caused. We appreciate your feedback as we always want to hear how we can improve. If there's any remaining issues, we can address, we promise that we will respond as soon as possible if you send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com
hear me out.. i do not know much about the laws regarding buying/selling/trading/leasing. but in my opinion, y’all messed up here. my gram’s toyota lease was ending. we decided to go for a honda. my 75 year old grandmother & i went to the dealership, made a deal that they would pay off the lease (less than $900) & we’d lease a new civic. all went fine. 10 days later, they call saying they needed additional signatures. okay, cool. they said it would be quick, we’d be in & out.. so i took my 10 month old & 3 year old niece wi... read more
RecommendedAlthough I would not recommend buying a vehicle from the sales department, they took advantage of us because we were elderly. We did get excellent service from the service department. Our van isn’t a year old yet an the windshield washers stopped working an it already had 5 recalls on it. Our Toyota is is 16 years old an has never had a recall on it. Should have stuck wit Toyota.
Business response:
William, we're glad that our service department took excellent care of you -- thank you!
This will most likely get deleted before anyone reads it. But I feel its necessary to let potential customers know exactly the type of people your dealing with at Honda of Fort Myers. I reached out to the dealership via internet sales on tues afternoon 2-9, filled out an app and was told I'd hear something in 20-30 min I didn't hear anything the rest of the day. So I called wed morning 2-10, and was told by Bailey, that they had my info and would let me know something within the hour. I explained to her that I was coming fro... read more
Business response:
Roger, we can see that this was a frustrating visit for you and for that, we apologize. Thank you for your detailed comments; we've sent them to management immediately. We're very sorry that our customer service wasn't what it should've been and will look into this issue right away. If there's something more you feel we should know, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com