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Honda of Fort Myers

4.6
  • Car Dealers
  • Fort Myers, FL

About this business

AutomotiveCar Dealers

Location details

3550 Colonial Blvd, Fort Myers, FL, 33966, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.611,732 reviews
Gina Ciocca Hughes's profile image
Gina Ciocca Hughes 
5 years ago

The finance manager and a young woman approached me with no mask on. He would not honor an extension of my free oil change. I am not driving due to COVID. My salesman was gracious enough to extend it. Shame on you Honda for allowing your employees to go maskless. 

Business response:

We apologize that this was your experience with us, Gina, and are grateful that you've brought this to our attention. We will get with our team immediately and stress the importance of following safety procedures. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com 

Jennie Lee Arnold's profile image
Jennie Lee Arnold 
5 years ago

Went in on 10/12/20 for service, noise under chassis. Paid for diagnostic test ($149.95+tax), was told needed rear brake pads, something to do with my power steering...total chg. for “recommended” wk was close to $900. Oscar was my advisor. He didn’t include the REPAIR ESTIMATE which gives the breakdown of repairs, so b/c it was late in day I called the next morning. So, below are my attempts to just get the repair estimate emailed to me: 10/13 - left mess. for Oscar to email est. 10/14 - Jill, gave her details & my email ad... read more

Business response:

Jennie, we're very sorry for any frustration we've caused and will look into this on our end with our service team. Please send us an email with any other details you feel we should know. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com 

Adam Funk's profile image
Adam Funk 
5 years ago

Kyle the service advisor was extraordinary, the sales team aren't. My next Honda won't be from here. 

Business response:

Adam, we're very sorry that you didn't have the best experience with us and we would like to learn more. If you'd like to share more information about your visit, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com 

Norman Cormier's profile image
Norman Cormier 
5 years ago

This is one of the most Dishonest dealerships I have had the displeasure of dealing with. No prices on vehicles using bait and switch methods. Thousand dollar dealer fee $750 for nitro in your tires and tinted windows that the vehicle already has on it from the manufacturer. Rip off con artist is all they are.... 

Business response:

Norman, we're very sorry that this was your experience with us. If there's any way for us to try again to find a vehicle that meets your needs, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com 

Donnie Bogard Jr's profile image
Donnie Bogard Jr 
5 years ago

worst experience ever on buying a pre-owned vehicle .according to there service department checked out perfect . later found that the vehicle had a major oil leak on top of the engine . return the vehicle the very next morning they would not work with me at all on exchanging the vehicle for another one or when I asked to receive my old vehicle back . two weeks later got the vehicle back after the motor had to be torn down and gaskets replaced on the heads and other miscellaneous parts . found the same type of vehicle with $... read more

Business response:

Donnie, we're sorry that we've disappointed you. We appreciate your detailed review and will go over your comments with our service team to try to learn more about this issue. Please send us an email if there's anything else you'd like to share with us. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com 

Karen Alix's profile image
Karen Alix 
5 years ago

By not adding items to the cost of the car. Somehow almost $3,000.00 was added to my purchase price by Ray the finance person. I believe I said “no” to every add on. I am a grandmother and I make mistakes but I think I was taken advantage of. If my son hadn’t emailed me about the amount, I would have paid extra. In fact, I had already written the check and Ray was processing it when my son discovered the wrong amount. It was a difficult, stressful and painful experience. My stomach still hurts when I remember it. 

Business response:

Karen, we apologize that your visit with us wasn't all that it should've been. We're very sorry for disappointing you and we've sent your comments to our team to look into this on our end. We'd always welcome an email from you if there's anything more you'd like to share with us. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com 

Brad Griffin's profile image
Brad Griffin 
5 years ago

Preapporoved and it took two days for them to tell me that they would not sell to me since I am not local to the dealer and can walk in. No returned calls, I had to reach out to them multiples times after asking for someone to call me. 

Business response:

Brad, we apologize that we weren't able to make it happen for you. We promise that if you send us an email, we will respond as soon as possible.Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com 

Renee MsChocolate Griffin's profile image
Renee MsChocolate Griffin 
5 years ago

I used the online inquiry about a vehicle looking for E-Price. Well it’s an gimmick to get your information and start calling you. I was told the the vehicle was there. They called and texted multiple times in one day and made an appointment for the next day. I was called 3 times to confirm my appointment. I drove an hour and got there the vehicle was SOLD. They had another one the same color and trim, so test drove it. I told the salesman the day before what my budget was. Today I mention it again and he said I had to work ... read more

Business response:

Renee, we apologize that this was your experience with us and can understand how frustrated you must've felt. We appreciate your feedback and if there's any way we can try again to find a vehicle for you, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com 

Ariel Alfonso's profile image
Ariel Alfonso 
5 years ago

Be honest with the customer , finance over charged me $2,590 in extra fees I had originally declined multiple times. No indication if oil change was completed on used car purchased. Worst experience ever with Honda of Fort Myers! 

Business response:

Ariel, we apologize if there was any miscommunication on our part. If you have remaining questions or concerns about your pricing, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com