Honda of Fort Myers

Kenneth Stoldt 

on Facebook

5 years ago

1) don’t have the finance people try to add $1300 to the agreed upon price 2)instead of bickering back and forth just tell the customer the bottom line. The dumber the customer is the more money you make. 3)bring back 2 free oil changes ) Bring back a free breakfast or lunch while the vehicle is being serviced 4) Free car wash would be nice when I’m in the area. Everything I’m requesting I always received with the last 4 Honda vehicles I purchased in Ocala. Just so you know this will be the last vehicle I get from this... read more

Chris Sonego 

on Facebook

5 years ago

What a horrible dealer. They got me there because they had a used Kia for a reasonable price, good condition, with low miles. The bad starts when I went to purchase. They add an additional $1700 of dealer fees on top of the price! $700 of it is for putting air in the tires and a $100 tint for 2 windows. Ok, fine... the real price puts it in the high end of market value and its in very good condition. However, the next scam comes when the finance guy tells me my (excellent) credit puts me at 5.5%. What? But he can g... read more

Stephanie Merkison-Little 

on Facebook

5 years ago

I have purchased many cars in my life and never have I ever had such a horrible experience. We purchased a 2017 HRV and we knew the battery was bad upon purchasing and the sales person told us that they would replace the battery. Two months after purchase we take the car in for routine service and the service Dept told us the battery was bad and needed replacing. We went into the dealership and spoke to a sales manager by the name of Steve and he told us too bad the car was purchased 2 months ago and I would have needed to ... read more

Susan Milner 

on Facebook

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5 years ago

Our 2020 Honda Civic Si's clutch "blew up" with less than 6k miles. We had it towed into Honda of Ft Myers and they are refusing to repair it under warranty. This is ridiculous. Clutches don't just "explode" with so few miles. My son's car is in great shape and shows NO signs of misuse/abuse as Honda is attempting to claim. They refuse to pay for the repair. I also asked, after several days of trying to work something out with them, if they would just buy back the car since they claim it has such a high used car value, and t... read more

Mary Beth Monter Salyers 

on Facebook

5 years ago

Don’t put all the paperwork on those desk do I pads. Let people see the paperwork and review it before signing it. Their finance department is not honest and tells you one thing and covers up what you sign. Very unhappy with this entire process. 

Joseph Davenport 

on Facebook

5 years ago

Need to have staff ready for appointments. Have finance be honest about rates and selling warranties. Don’t try and make a customer drive home with one windshield wiper. 

John Hernandez 

on Facebook

5 years ago

Our experience with our sales associate was good. He was professional and helpful. We also felt he was honest in dealing with us. On the other hand, Steve Sokoloff the person Mr. Toledo had to go through to finalize a deal was not a good experience. When agreeing to a payment he added on “and taxes” which changed our agreed upon monthly payment. Then when we were taken to see the financial person he proceeded to reprimand the individual for eating in the office. This was embarrassing for the individual and inappropriate to d... read more

Atta John Asef 

on Facebook

5 years ago

Even though I purchased a used car I still bought a 2019 used car and I expect things to work properly. That is not the case. Your used car manager was inappropriate, offensive, arrogant, and one could take his comments as being racist. A corporation of your size should have better training. When dealership charges for prep time, safety inspection, client should get a car that does not have any issues. I came in for a car that was advertised and still is being advertised. That was the car that I wanted to purchase. Once I go... read more

Shannon Messina Papadopoulos 

on Facebook

5 years ago

Prices seem low, but there are many hidden costs that come to light during the finance portion of the process. We would’ve been able to get the same car at many different places for the price we ended up financing.