Honest-1 Auto Care Uptown

Chris A. 

on Yelp

11 years ago

I don't think I would put too much trust in the name based on my experience. Took my car there because it was closer to where I now live. It was a semi-costly mistake. They ran a 'free-computer scan' which cost me about $100, and found a lot of things wrong, being pretty consciousness about my car, I knew most if not all of the things they claimed were wrong, weren't. I took the time to return to my old mechanic and showed him the report and sure enough, everything on the report was confirmed working and not needing replacem... read more

Tessa T. 

on Yelp

11 years ago

These guys are great. The first time I went to Honest-1, I went for an oil change. Great customer service and quality maintenance for a good price! I have brought my car there for a number of services, both maintenance and emergency. The guys are always up front about the costs and whether it is worth the repairs. 

Ian M. 

on Yelp

11 years ago

I have used this about 4 times for routine oil changes and winter tire swaps, so I cannot comment on their emergency services. It's also ridiculously close to where I live. Services are best done by appointment, and do not take too long. Oil changes take an hour and a half, tire changes around 2 hours. The waiting area is nice, with Internet, TV (though it's a boring channel), and soft seating, but since I live in the area, I'm typically shopping at the Wedge. The service staff are consistently polite and they have not tried... read more

Jay H. 

on Yelp

12 years ago

HORRIBLE!!! WILL NEVER GO BACK! Brought them my car after the alternator went out, they put in a remanufactured one FOR $500. I thought this was pricey but what am I going to do right? I did not get to work until noon. Then, driving home from work at 930pm, the car died. Yep, faulty alternator again. I get it towed to the same shop, they start working on it next day. At 10am they say it'll just be a couple hours, I'm calling them a few times and by 230pm I still do not have a car. I finally take it out of the parking lot and... read more

Cassi N. 

on Yelp

12 years ago

About a month ago I ran over a wood drill bit that was just laying in the middle of Hennepin Ave during rush hour. But I'm not bitter. I took my tire to Honest 1 to see if they could fix it. Unfortunately it was too close to the edge of the tire and they said, "some places would fix it but we won't because we can't guarantee it will hold up over time." That made an impression on me, that they wouldn't do shoddy work just to get a buck. Plus they made light of the situation, making jokes about it being a brand new car and tha... read more

Hannah T. 

on Yelp

12 years ago

This place is second choice for my auto care only next to my amazing father, the best mechanic I know. I have been here twice and had exquisite service both times. For instance, I was told my car would be done at 11am, I showed up, it wasn't done, a mere mistake in communication, but the employee was so saddened that he had relayed the wrong information that he gave me a free oil change for another time and a reduced price on my oil change that day. Had I lived far away maybe I would have been a little upset, but he definite... read more

Sean T. 

on Yelp

12 years ago

The 105K service or timing belt was due on my vehicle and had been quoted a few different prices, including one from the dealer. The estimate H-1 gave me, saved me a little over $500.00 from dealership price, H-1 was also doing MORE than what the dealers were going to do. They even dropped me off at Enterprise and paid for my Rental including the gas. (Dealers provide loaners, but you need to replace the gas used) this was a full day service, also included was a 3 year warranty on parts versus 1 year warranty from dealership... read more

Ted P. 

on Yelp

12 years ago

Terrible customer service. I made an appointment in person on a Sunday, and when I went in for the appointment on Tuesday, they had lost my appointment. I made a new appointment, and when I went in to drop off my car, they didn't remember me. I had to get the four screws from my headlights removed because they were stripped. They only removed two of them, and charged my 60 dollars, for 30 minutes of labor. Furthermore, they didn't give me the old screws so I had to guess what size to get when replacing them. I will never go ... read more

Stephen M. 

on Yelp

13 years ago

I have mixed feelings regarding Honest-1 Auto Care. Let me get the good down first. Their waiting area is top notch. Comfy leather chairs, super clean, free wifi, a small kids play area and free coffee and snacks. It does not get much better than this! If you had to go somewhere to get an oil change and wait for it to be done, this is the place. The next great thing about this company is the higher management. Every time you go in for a service they send you an email asking for a rating and feedback. Trust me, ownership read... read more