Honest-1 Auto Care Uptown

Aishah A. 

on Yelp

7 years ago

I went to Honest-1 because i got a mailer and their location was close to my home. I initally had an oil change done and the entire crew was great, extremely helpful, knowledgable, and never once condesending, which can be a big issue when I start ask specific questions, but these folks answered everyone and even helped me come up with a plan for my long list of car to-dos. I went back a few months later to get a tune-up before a long road trip, again the team was great and really took care of my car. They also went over th... read more

T F. 

on Yelp

7 years ago

I went in to the New Hope location in February 2018. The reason for my visit was my son had just gotten his drivers license and we had a older car for him to drive. This car was just meant to get us through graduation (2 years) which is the very first thing I told Honest 1 when we went in there to have the car's heating fixed. This is MN so no heating in February coupled with a new driver on the road was not a good combination. Even though I explained to them that all I needed from them was to do what they could, inexpensive... read more

Shannon J. 

on Yelp

7 years ago

I used to love them. I brought my vehicle in for the same problem 4 times, and they refused to honor the repair. I won't be back again 

Abdi A. 

on Yelp

7 years ago

Attention Folks! Never go to these crooks. They are very cheesy and cheap in the way they treat their customers. Their parts are inferior and the service is crappy to say the least. I put some new parts on my Nissan with them and they made sure I keep on going back to them. Also, they took weeks to attend to a big issue they created when they replaced some important parts of my car which I had warranty for. Moreover, they keep pushing you to purchase and do things on your car which are not even necessary. Do your research be... read more

Lacy S. 

on Yelp

7 years ago

I brought my car in, that was working 100% fine, to be checked out. I was told I needed to fix $2500 worth of repairs on a part that had a minor issue. I repeatedly asked if ANYTHING else was wrong because I was not going sink this much money into more issues. I was told NOTHING else was wrong, so I did the repair. I go to get my car and find the check engine light on. I go back in and it takes them ten minutes to tell me, "oh it's just because they did work." So I leave. 12 hours later it comes back on, I go in, and now the... read more

Hannah M. 

on Yelp

7 years ago

I drove to Minneapolis for the weekend from Chicago. So when my check engine light came on less than 24hrs before I was supposed to make the 6 hour drive home you can imagine how I felt. Not being from Minneapolis I was nervous to pick a mechanic that I had no prior knowledge of. I searched Yelp and Honest-1 had great reviews. I called as soon as they opened Monday morning and spoke with Andrew. He told me to bring my car over and got me right away. They diagnosed and replaced the faulty part before 12pm! They were courteous... read more

Ryan H. 

on Yelp

7 years ago

No response to appointment request after 48 hours. If this is how Honest-1 treats its customers, I want nothing to do with them. 

Jack P. 

on Yelp

7 years ago

I recently wrote a review stating that I used the seasonal special oil change ($49.99) and some of the items were not performed as advertised. I received a call from the manager the same day to sincerely apologize and offer for these items to be performed free of charge at my own convenience to make up for it. It was a genuine apology and much appreciated. 

Katie H. 

on Yelp

7 years ago

Great place for a quick oil change. I was in and out in less than 30 minutes. Be sure to make an appointment in advance. A little pricey so use the coupons found on the website!