Honest-1 Auto Care Uptown

Jay P. 

on Yelp

10 years ago

I've come to the personal belief that these guys are dishonest. Here's why: Brought my car in with a front end vibration/noise complaint. They diagnosed rear struts and I gave them the go-ahead for about $600. Problem wasn't fixed, and when I returned, one of the guys went out to my car and touched each of my tires and said that the struts had ruined my tires and I needed four new ones. One of the tires was less than a month old, so I brought the car to Tires Plus (where I had bought the new tire) and asked for three new tir... read more

Ruby J. 

on Yelp

10 years ago

Dishonest fits this company better. I've been a few times for minor services and was happy with the prices, service, quickness of repairs, etc. Recently, my car made a strange noise so I went here because it was close and they had been nice in the past. This time was extremely different. The guy at the desk was condescending and belittling. They took my car before telling me how much the diagnostic would be and he kept shaking the print out as I tried to read it before signing it saying it was standard. I had to grab it from... read more

Mike M. 

on Yelp

10 years ago

Sure they were friendly. Sure they had a cheap/chain like motel-like cafe to make you think you were special. This is a chain and it felt like it. I brought my volvo in for a muffler estimate and to see if a tie rod was not doing well. Oops the gentleman at the counter who was friendly but not computer savvy forgot to mention (nor do they mention on their signs in the office) that THEY CHARGE $36 for an estimate. The manager gave me some spiel about he has 4 lifts and home brew mechanics come in and take advantage of him. Fa... read more

Becca J. 

on Yelp

10 years ago

I went here to get my oil changed and specifically asked the manager at the front desk if they could fill my tires because they looked a little low. He responded with "oh yes of course! We do a free 21 point check and it will be covered in that!" I thought well that's great! And sat down. The oil change was super fast and I was super impressed. The next day I went to my parents house and my dad noticed my tires looked low. He checked them and every single tire was low. They never checked a single tire!! One was at a 22 psi a... read more

Evan J. 

on Yelp

11 years ago

My complaint is over a small amount of money but just lets you know there marketing tactics... I won't go again, this company doesn't have my trust, if they will screw me out of small amounts of money on an oil change I can't image what sort of gimmicks they do on big fixes. I went in for an advertised $18.90 oil change and after the oil change I was up-charged for - $1.35 for labor - $3.01 for shop supplies (for being 1/2 quart over 5 quarts) - $3.12 Hazardous material disposal fee with tax (no complaints about tax) include... read more

Ben M. 

on Yelp

11 years ago

These guys will try to screw you at every turn. They push unnecessary services and repairs on you every time you bring your car in as well as price mediocre service as though its being done a luxury dealership. I do most of my own repairs and a quick price look up for parts is easily done and on average they overcharged me by 50-75% on every part I had replaced there. Not Only that, but then they didnt secure my truck properly on the Auto lift and it fell halfway off! Then I HAD TO PAY for the damage they caused to it. Dont ... read more

Dave T. 

on Yelp

11 years ago

Had a battery replaced and then a few months later it died again. Now its the alternator. They obviously did NOT check the alternator when they replaced the battery. When I pointed this out they took no responsibility. In addition there was another electrical issue related to the battery connection to the fuse box. They said someone must have handled this rough and broke it. They were the only ones working on the car so probably caused it. As others have said-- poor quality. I belive broke things. Very expensive. Most places... read more

Eric K. 

on Yelp

11 years ago

Be weary of this place. They have a decent warranty, but they don't do very good work. And you'll keep going back and racking up the fees because, they don't do a quality inspection the first time and they guess on what needs to be repaired. Choose Bobby and Steve's and you'll be much happier, and your checkbook will thank you. 

Rachel S. 

on Yelp

11 years ago

My mom brought my car in less than a year ago to fix the driver side window...charged her $300. I was out of town otherwise I never would have paid that! Anyways not much I could do about it and well the window is fixed. Now it is no longer working. I called the Honest 1 and he told me that they would look at it but it's gonna cost me $120 if they determine it's a new problem. Given their shady practices in the past I was almost certain they would find a "new" problem. Hung up on the guy. Never ever again. Don't go to these ... read more