Honest-1 Auto Care Uptown

Jennifer K. 

on Yelp

8 years ago

Went here for years for basic services, but as soon as my car started having issues the treatment and service changed. If you need more than basic services, I would go elsewhere. My last experience after spending literally thousands of dollars there on questionable repairs was having a plastic panel of my car cut into removing a piece of it. When I brought my car back and asked why they had literally cut a piece of my car out, all I got was an pseudo apology. They didn't replace the panel or reimburse me. Had they treated me... read more

Stephen S. 

on Yelp

8 years ago

After getting a flat in one of my tires back in January, during a nasty Polar Vortex, I was able to squeeze in an appointment here with 1-2 days notice after finding a number of other shops were booked for nearly a week. I dropped off my car the day of the appointment, and picked it up later that day. They had fixed a bent rim and informed me the tire should now hold air, and the repair cost was around $33. Sadly, 2 days later I saw the tire has lost half its pressure, and the issue was not fixed. I took my care back into Ho... read more

Emily M. 

on Yelp

8 years ago

No detailed bill of how much parts cost or how many hours of labor. 570$ bill for 45 mins of labor and a 200$ part??? Completely blank bill and a broken door that's not repairable is what I got. No response from management nothing. Go to LAMETTRYS COLLISION if you want good service and great repairs. 

Liesl S. 

on Yelp

8 years ago

The honesty and integrity of Honest-1 worries me. They provide super high quotes only to slash their prices in half when you tell them about the competition. I would never recommend them to anyone. Ever. Story below: I called and went in because Honest-1 was close by and open late for a diagnosis that I was already aware of - overflowing coolant. I was told I needed a new radiator (and quite a few other things, of which I tried to explain to the technician that I was already aware of and uninterested in hearing about, but he... read more

Samantha S. 

on Yelp

8 years ago

I received some coupons in the mail for a "back to school service special" and I really needed an oil change and figured I may as well get my fluids and brakes checked as well. I brought my car in on a Saturday and was told it would be about an hour to an hour and a half until my car would be ready. It was ready earlier than stated and when I went in to pick it up, the guy at the counter went over his findings thoroughly and answered any questions I may have. He also price quoted new tires and new brakes which he explained I... read more

Bethany M. 

on Yelp

9 years ago

New to the city, I had taken my car to another shop before for an oil change and got an estimate on some other repairs I knew were soon needed, however, this place came highly recommended to me by a friend so I decided to have the repairs done here. I told them all the things the other place had recommended for repairs and Mark said they would take a look. I ended up getting the one major repair and finding that the others were not actually needed (the other place had based it off of standard mileage checkups, not the actual... read more

Nina B. 

on Yelp

9 years ago

While I was happy to get a same day appointment, I will never return to this location. My first concern is that this location is more than $20 more expensive than every other metro Honest-1 location, regardless of coupon. Upon drop off, I gave specific directions that I only needed my oil changed, and didn't require other services, regardless of them being of no cost to me. Upon pickup, I was told they had performed those other services 'by mistake' and told me I could go pay somewhere else to have them corrected. This w... read more

Alesha M. 

on Yelp

9 years ago

The guys here are awsome! I am new in town and we experienced issues with our truck so I went to one place before here and they were not very helpful. After asking around, I was referred to this place and they have been extremely helpful since. I can tell they have great integrity. They made suggestions that were in my best interest. Being a woman that knows nothing about cars, I was Comfortable with their recommendations. 

Michelle .. 

on Yelp

9 years ago

So I'm not going to lie, I was a bit worried about coming to a place that needs to put "honest" in their name... but it was actually a pretty good experience overall. I made an appointment online and it was approved for the next day, so I was able to get my car in and out fairly quickly which is important to me. I was having battery issues with the cold weather so I brought my car here because it was within walking distance from my home if I had to leave it. They checked out the battery and the alternator for free and cleane... read more