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Hotel del Coronado, Curio Collection by Hilton
- Hotels
- Coronado, CA
About this business
Location details
1500 Orange Ave, Coronado, CA, 92118, United States
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Construction everywhere. Food was overpriced. 600 a night to stay in the rooms ADJACENT to the hotel. Had a nice view of the hotel. Cause i wasnt in it. Sand everywhere. Including the sheets. Stay at a cheaper hotel near it and just walk around the property once. Save yourself a few grand.
Business response:
Dear Ben, I’m so sorry we left you with this impression. We do our best to minimize the impact of the renovation work from our guests, but we’re not always successful. My deepest apologies if our enhancement work disrupted your stay. I’m sorry about the confusion regarding the location of your guest room—we definitely should have clarified which tower you were staying prior to arrival. Thank you for the feedback about the sand, I will be addressing this issue with the housekeeping team immediately. I hope you find it in your... read more
The City turned the power off and we had NO power from 11:06 pm - 9:00 am...especially non air conditioning.
Business response:
Dear Traveler, Thank you for taking the time to review our hotel. I’m sorry your stay was less than stellar but I’m confident your next Del experience will be extraordinary. Sincerely, Harold Rapoza Jr. General Manager
Business response:
Dear Traveler, Thank you for taking the time to rate our hotel. I’m sorry your experience was less than stellar but I hope to improve on your next stay with us. Sincerely, Harold Rapoza Jr. General Manager
the hotel smells very musty. The room we were in was moldy and the wall paper in the bathroom was coming off. the furniture was dated and old. The only view was Construccion and the noise in the morning of the truck was very loud
Business response:
Dear Mariana, Thank you for sharing your thoughts with me. I’m so sorry we left you with this impression of the Hotel del Coronado. I appreciate your valuable feedback but know we are currently undergoing renovations to enhance guests’ experiences at our hotel. I hope one day you return and allow us the opportunity to make things right. Sincerely, Harold Rapoza Jr. General Manager
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Internet was really bad. Sunday after checkout we had to wait for our car 45minutes. They had a lot of people there because of the brunch. In that case they should have a more organized system to deliver cars. After 30min my husband walk to the valet person and noticed our car keys were still on the counter. His response was “There is too many people so what do you want me to do”
Frequently asked questions about Hotel del Coronado, Curio Collection by Hilton
How is Hotel del Coronado, Curio Collection by Hilton rated?
Hotel del Coronado, Curio Collection by Hilton has a 4.5 star rating with 21,098 reviews.
When is Hotel del Coronado, Curio Collection by Hilton open?
Hotel del Coronado, Curio Collection by Hilton is open now. It is open 24/7.