Huffard Animal Hospital

Gregg F. 

on Yelp

4 years ago

0 stars, they killed my dog. I have been a customer for 30 years. We always rescue our family members. Jax, a labradoodle started limping in July and visited Huffard's in mid July. He was diagnosed with a possible CCL tear of the left knee. Prescribed pain meds, sedative and anti inflammatory drug rimadyl and only leash walk for 2 weeks. After 1 week, had an appointment with ortho, as condition wasn't improving. Was told he would need pre op bloodwork before surgery, told them, do it now. Two days later, get a call, liver nu... read more

Kathy S. 

on Yelp

4 years ago

I use to love this vet but I am so sick of their terrible customer service. You never call this place without either getting a busy signal or being put on extended hold. I am told they are not under staffed but you can't get an appointment for your pet when they need it. You either have to wait for weeks on end to get an appointment or pay an up-charge for a "sick visit". Even then, they won't give you an appointment for the next day for your up-charged sick visit, you have to call over and over again the next day to compete... read more

Christine H. 

on Yelp

5 years ago

Poor encounter with a very rude desk staff member. She was extremely rude and unprofessional towards me during my visit today. I did not get her name but she was about medium build with reddish curly hair. She came to bring out my dog's medicine and very rudely demanded that I put a mask on before she could give it to me. As as matter of fact, she did not just ask rudely, she yelled "Do you want to put a mask on, please?" and gave me a very nasty look. I already paid for this medication over the phone and we were outside. Sh... read more

Rob P. 

on Yelp

5 years ago

I had a couple issues from my last visit. 1) I went to drop off my dog and when I called to let them know I was out front, the rude women hung up on me. After 1/2 hour in the parking lot a nicer lady came out to get my dog. How hard is it to be nice? 2) I explained to the lady taking my dog I would be picking him up the next Sunday Morning at 8:30am and to please give him a bath on Saturday so he is dry the next Morning - Nope! No bath at all but charged me for it and gave me a credit on my file. 3) I gave them the Dosiqui... read more

Ashley M. 

on Yelp

5 years ago

This place is only good for "well visits" if your animal gets sick.....expect everyone to be inconvenienced here. My puppy was vomiting and had diarrhea. I called on a Tuesday morning and they squeezed him in at 940 am and let me know I would be charged an "emergency visit fee" ummm okay during business hours and waiting an hour and 10mins doesn't really seem like I should be charged an emergency fee but whatever. When I got there they came outside and got my puppy (Covid, no one can go inside) the dr called me and told me h... read more

K K. 

on Yelp

5 years ago

Terrible service during these times. Hours to get dogs nails trimmed. I won't be back and I have 6 rescues. 

Jaren M. 

on Yelp

5 years ago

I have no problem with the animal hospital. Its the Groomer's I have a problem with. My dog has been going there for years. He recently hurt his leg and the last time he was groomed they had some trouble getting him on the table. Since then, my dog has been on medication for his leg & he has been a lot better. The groomers refused to call us back after leaving 2 messages to make my dog's next app. Instead of being professional, they got my dog's vet to call us and tell us they don't want to groom him anymore because of his l... read more

Hailee B. 

on Yelp

6 years ago

My family and I used to love this place for our dogs but recently they have lost all our votes. I feel they have become more centered around money and have lost the idea of pets are family too. Recently we had a family dog put down and he was clearly a boy, he had the parts and it was in his record but on the sad day of putting him down they kept calling him 'she'. We as a family decided to ignore this as we knew this day was about our dog and his impact on our lives. About a week later we had received a card in the mail fr... read more

Elias W. 

on Yelp

6 years ago

I recently had my pit bull (Augie) stay in boarding here at Huffard. He only stayed for 4 days and this was the second time he had stayed here. When I picked him up he was a bit woozy and lethargic but I didn't think anything of it. The staff told me there were no notes and he had done well. Once in the car I noticed his tongue was very discolored and he had build up on the sides of his mouth. As soon as we walked into my condo he laid down and wouldn't move. I called huffard back and took him back in. Come to find out, he ... read more