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Huffard Animal Hospital
- Veterinarians
- Pasadena, MD
About this business
Location details
8073 Ritchie Hwy, Pasadena, MD, 21122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 3:00 p.m. | |
| Sun | 8:30 a.m. to 3:00 p.m. |
This is more of a review of Huffard's grooming service than their veterinary care. Julie, their groomer, is AWESOME. I have a sheltie whom I am very picky about when it comes to grooming. I won't just drop him off at any old place. I found Huffard through the recomendation of another sheltie owner and couldn't be happier! He was groomed exactly as I asked, Julie spoke with me both before and after the groom to make sure I was happy. She handled my sensitive boy like a true pro. Couldn't be happier! They are on the pricier ... read more
Response time. Everything takes so long. If you have a kitten or any pet with health needs go somewhere else. It's like take abmessage and a vet will get back to you eventually. Plus they don't work with outside pharmacies even if they don't carry what you need. Their online pharmacy is a glitch website which I find to be a pain to use.
will not be returning for any further service. I paid for 1 year of Nexguard PLUS on 10-26-24. Only received 6 months supply. You refused to honor the balance, $164.54
No one answers the phone. I love all of the vets there but I can't make an appointment. I think they have more customers than they can handle.
Our fur babies have been patients of Huffard Animal Hospital for years. Dr. McCafferty was simply the BEST!!! Since she's left things have declined. Wait times are ridiculous, even with appointments. Today I called to schedule a yearly wellness appointment. I didn't mind being put on hold, an employee updated me there were 4 calls ahead of me. So I wanted 30 minutes because I wanted to speak with an employee. However, after 30 min. I was forced to leave a message for a call back. Why make me wait, if I was goin... read more
Pretty disappointed with how this place handled today. Decided to move my senior cats care from Banfield to Hufford because she had some stomach issues and needed more blood work that was included in Banfeild's annual plan. January we come in for our first annual exam and pay for the 3 month bundle of solensia (a pain shot for cats) I was pretty shocked it was $386 after asking for prices in December they explained we increased our prices for the new year. Ok, understandable so I pay it. They tell me there won't be a charge ... read more
Business response:
We apologize for the confusion and inconvenience you experienced during your recent visit. We appreciate your feedback.. If you have any further concerns, please contact us at (410) 768-3620.
After being a client for over 20 years, I can see how much the quality of service has gone downhill. I get reminder post cards for a dog that I have told the office has died. I get reminder post card for fosters that were adopted over a year ago. It's very difficult to get an appointment with a vet. The wait in the waiting room is very long. I try to schedule a dental for my dog, and I'm told that I will be put on a waiting list. I see this waiting list, and there are maybe 7 names ahead of mine. I get called, and the next a... read more
Business response:
We take your feedback seriously and would appreciate the opportunity to discuss your concerns in more detail. Unfortunately, we cannot identify you as a client based on the account name this review is posted from, so we kindly ask that you give us a call at your convenience. Please ask for the hospital manager.
This isn't just a busy practice, it is a practice that simply cannot fulfill their commitment to a pet owner because they take on too many customers. This practice is very understaffed and they are constantly in a rush, hence they are prone to making mistakes and missing information. This practice takes on more customers than they can actually handle which results in a lot of customers not receiving sufficient care in a timely manner. This is reflected in their ability to answer phone calls (other reviews discussed this) and... read more
Business response:
Hi Inna, we read your review and were very concerned, so we reviewed your account and are pretty confused by your statement. We will agree that we are a bustling practice. Our patients receive a very high standard of care. Our staff is thorough, and they care. We are not constantly making mistakes or missing information. That is a false statement. Our clients and patients receive superior care. Yes, sometimes there are waits. It is hard to know what will happen in an appointment; a patient may require more time and attention... read more
We went to this veterinary clinic with my cat complaining of vomiting and loss of appetite. Dr. Logan Grant examined him and I showed Cucu's old results. Dr. offered to do a blood test and I accepted. When She came back with the blood results she still didn't understand what had happened to my cat. I asked her if dr. noticed any lumps in her body and Dr. said no. I showed her my cat's lumps.Dr. examined her again and after I told him, she noticed it! If I hadn't noticed it, she wouldn't have noticed anything! More than that,... read more
Business response:
We are sorry to hear you were unsatisfied with your pet's visit. We aim to provide the highest quality of care to your furry friend and are saddened that you felt otherwise. Someone from our team will contact you. We have tried to reach you and have been unsuccessful; please call our hospital manager at your earliest convenience.
Frequently asked questions about Huffard Animal Hospital
How is Huffard Animal Hospital rated?
Huffard Animal Hospital has a 4.4 star rating with 1,371 reviews.
When is Huffard Animal Hospital open?
Huffard Animal Hospital is open now. It will close at 8:00 p.m.