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Husker Auto Group
- Car Dealers
- Lincoln, NE
About this business
Location details
6701 Telluride Dr, Lincoln, NE, 68521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
I took my vehicle in to get a Zaktek coating put on and have a front axil replaced as they said it needed it. All fine except they forgot to do what I originally brought it in for, the Zaktek. I rescheduled and they got it on EXCEPT they put a chip in the paint and won't stand behind fixing it. They are telling me they won't do anything about it. My truck is in Pristine condition and I am finished with Husker Auto group!!!! I will not buy from them again as well as not take my vehicle to them to work on. I hope other can lea... read more
Our vehicle was in for over a week. Granted we were eventually told it was because one of the parts from Nissan was delayed. My complaint would be the lack of communication. This happened when we bought the Nissan a month earlier to when we had the two issues taken care of a month later. We cannot remember a time where the communication between us and a company was so poor. The communication between the service department and salesmen was very poor as well.
Business response:
Thank you for taking the time to share your experience with us. We apologize for the delay in service and the lack of communication you encountered. This is certainly not the level of service we strive to provide. Please contact Jason Masek at 402-318-5145 at your earliest convenience. We would appreciate the opportunity to discuss your experience further and do our best to make things right. Thank you for bringing this to our attention.
BOUGHT A PICKUP WITH 26,000 MILES BEFORE WE GOT HOME THE RADIO SCREEN WENT BAD WHICH CAUSED THE A/C, HEATER, RADIO NOT TO WORK. THEY SAID NO WARRANTY WAS ON TRUCK SINCE IT WAS A 2018 EVEN THOUGH IT LOOKED IN GOOD SHAPE WITH A PRICE OF $33,398.00 WHICH WE PAID WITH CHECK. WOULD WE BUY FROM THERE AGAIN NO.
Business response:
Thank you for leaving a review about your recent vehicle purchase at Husker Automotive. We sincerely apologize that you encountered this significant issue with the radio screen shortly after buying the truck. To discuss your concerns further and explore possible solutions, we kindly ask you to contact our General Manager, Steve Kurtz, directly at 402-858-9240. Thank you for bringing this matter to our attention. We value your business and hope to have the opportunity to regain your confidence. Sincerely, The Husker Automotiv... read more
The communication was terrible each time. I had to take the vehicle in 3 times to get the problem fixed.
Business response:
Thank you for your review of Husker Auto Group. We sincerely apologize for the communication issues you experienced during your recent service visits. We take all customer feedback seriously, and yours will help us improve. We would appreciate the opportunity to discuss your experience further and ensure you have a positive outcome. Please contact Jason Masek directly at 402-318-5145. We are committed to finding a solution that makes things right for you. Thank you for your understanding. Sincerely, The Husker Auto Group Tea... read more
Looked for issue. Left radiator cap off just sitting underneath hood.
Business response:
Dear 2018 Chevrolet Colorado Owner, Thank you for taking the time to leave a review about Husker Auto Group. We sincerely apologize that the radiator cap on your vehicle was left off. This is certainly not the standard of service we strive to provide. We would appreciate the opportunity to discuss this further and ensure you have a positive experience at Husker Auto Group. Please contact Jason Masek directly at 402-318-5145. Jason will work diligently to understand the situation and ensure we take the necessary steps to make... read more
They forgot to adjust the air in my tires after they were rotated.
Business response:
Hi there, thank you for sharing your feedback. We apologize for the oversight with the tire rotation service. We appreciate your business and will use your comments to improve our processes moving forward. Thank you for bringing this to our attention.
Worst vehicle buying experience we have ever had in 28 years of purchasing vehicles. Definitely do not recommend!!
Business response:
We are sorry to hear about your disappointing experience. We strive to provide top-notch service to all our customers and would like to learn more about your specific situation to see how we can improve. Please contact Jason Masek at 402-318-5145 and we will do our best to make this better.
They spilled oil all over the front of radiator and didn't say or do anything
Business response:
Hi there, Thank you for sharing. We apologize for any incident with our service department. At your earliest convenience please reach out to Steve Kurtz at 402-858-9240.
Was no recent service , just waiting in them to call back , only 1 problem out of 4 was ever looked at
Business response:
Hi there, Thank you for your review. We are sorry to hear we did not reach out to you. Please contact skurtz@vtaig.com for any issues you may be having. Thank you.
Frequently asked questions about Husker Auto Group
How is Husker Auto Group rated?
Husker Auto Group has a 4.5 star rating with 2,911 reviews.
When is Husker Auto Group open?
Husker Auto Group is closed now. It will open tomorrow at 8:30 a.m.