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Boise, ID, 83702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
You broke your app with this update. It doesn't load right, it doesn't log out right, it doesn't log in right due to not logging off right and if the screen goes off for a second it says loading and I have to log then back in again.
This update is terrible. I don't want to click on every transaction to be able to see who charged it. Obnoxious.
Business response:
Hi Christine. We are sorry to hear about this. If you are still having issues with this, please reach out to us at memberservice@iccu.com and we'll have a team member follow up. Thank you for your feedback!
Don't fix it if it's not broken! New update blows, each time you update this app gets worse
Business response:
Hi Kerri! We understand your frustration and apologize for any inconvenience. We believe it’s important to provide our members excellent tools to help them achieve financial success and this system offers many new options that will be great for this. Once the kinks are worked out we think you’ll be happy with the system.
New update is horrible. Half my screen is a balance total and the fonts for transactions are now sized for Fisher-price. It's less useful and more wasteful of screen space.
Can't open the app. Won't stop freezing. When it was working, it kept telling me it was a new device that I needed to answer my security questions for and name the device. So now I've got my phone 1, my phone 2, etc...
This is the most pathetic app I have ever seen. Westmark app is much much better. I closed all of my accounts at Iccu and opened westmark accounts. Also the worst place to work in Idaho. They are pathetic don't waste your time with this pathetic so called credit union
Hasn't worked at all since I've installed it!
Had my phone for a year and use this app everyday. And about once a month it blocks my account and says it does not recognize this device. Then asks me security questions that I answered from the last dozen times I reactivate and keeps saying wrong answers. And the only time you can get your account going again you have to call in during hours and wait for someone to help you then answer the questions that will just be wrong next month. fIX IT THIS IS ANNOYING
This app is only good to view your accounts. If you want to transfer money you have to go on the internet. It keeps asking me code questions, saying it doesn't recognize my phone.
ICCU - Roll-up has a 4 star rating with 6,377 reviews.
ICCU - Roll-up is open now. It will close at 6:00 p.m.