Birdeye and Optical POS Integration
Optical CRM software includes all of the features, modules, and tools you'll need to expand your optical retail business more quickly than ever before. Get new reviews or send out survey requests automatically with Birdeye and Optical integration.
Experience seamless transition of customer data from Optical to Birdeye via managed services. Post-transition of data, survey and review requests are automated.
- Send review requests to your clients automatically after a transaction has been completed
- Send out survey requests to get in-depth client feedback via email and SMS automatically
- Get new reviews on 150+ review sites including Facebook and Google
- Manage reviews within one comprehensive dashboard on desktop or via mobile app
- Get alerted about each incoming review via email and SMS
- Respond to reviews using auto-response templates and rules and manage client loyalty
Birdeye is a secure, all-in-one experience marketing platform. Start collecting, managing and leveraging reviews with Birdeye and Optical.
Success Stories
Quick Care Med
Birdeye helps Quick Care Med improve efficiency and boost digital visibility while better serving their patients and staff.
Read moreeyeTrust Eyecare
Adopting Birdeye's Reviews, Messaging, and Reports transformed eyeTrust's approach to customer interaction, feedback collection, and operational efficiency.
Read moreTotal Point Healthcare
Birdeye provided Total Point Healthcare with an all-in-one solution to request feedback, monitor review sentiment, and discover new approaches to patient care.
Read more
Birdeye gets you real results that help you be found
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- +440%
- +450%
Data is from over 150,000 Birdeye business customers
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See why more than 150,000 local businesses choose Birdeye.
Birdeye: the obvious choice
Winning over 400 awards for 10 quarters in a row, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.