Birdeye and The Customer Factor Integration
The Customer Factor is a Customer Relationship Management (CRM) program designed to save you time and eliminate lost revenue with our incredible automated follow up systems! Get new reviews or send out survey requests automatically with Birdeye and The Customer Factor integration.
Experience seamless transition of customer data from The Customer Factor to Birdeye via managed services. Post-transition of data, survey and review requests are automated.
- Send review requests to your clients automatically after a transaction has been completed
- Send out survey requests to get in-depth client feedback via email and SMS automatically
- Get new reviews on 150+ review sites including Facebook and Google
- Manage reviews within one comprehensive dashboard on desktop or via mobile app
- Get alerted about each incoming review via email and SMS
- Respond to reviews using auto-response templates and rules and manage client loyalty
Birdeye is a secure, all-in-one experience marketing platform. Start collecting, managing and leveraging reviews with Birdeye and The Customer Factor.
Success Stories
Bennetts Services
Discover how Bennetts Services achieved a 250% increase in phone calls after adopting Birdeye
Read moreAdelaide Fibredry Pty Ltd
Discover how Adelaide Fibredry boosted their online presence and attracted more calls with an unbeatable reputation
Read moreBaileys Domestic Appliances
Baileys improved efficiency and online presence with Birdeye, streamlining reviews, listings, and communications across multiple platforms.
Read more
Birdeye gets you real results that help you be found
- +400%
- +440%
- +450%
Data is from over 150,000 Birdeye business customers
Start growing with Birdeye today
See why more than 150,000 local businesses choose Birdeye.
Birdeye: the obvious choice
Winning over 400 awards for 10 quarters in a row, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.