Claimed

Isle of Capri Boonville

3.9

Casinos
Boonville, MO

About this business

Arts & Entertainment Casinos

Location details

100 Isle of Capri Blvd, Boonville, MO, 65233, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 2:00 a.m.
Tue	8:00 a.m. to 2:00 a.m.
Wed	8:00 a.m. to 2:00 a.m.
Thu	8:00 a.m. to 2:00 a.m.
Fri	8:00 a.m. to 4:00 a.m.
Sat	8:00 a.m. to 4:00 a.m.
Sun	8:00 a.m. to 2:00 a.m.

3.96,085 reviews

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Latresa Steve

7 years ago

The pay outs are terrible,I usually come to the casino at least 2 to 3 times a month but never hit anything worth talking about.I spend a very decent amount of money but only really receive is a free hotel room which I paid for in a slot machine.This casino has gone down hill.

Ron Neale

7 years ago

I was at Isle of Capri for 9 hours gambling won several $500 jackpots and lost several hundred came time to eat supper went and asked for a buffet they said I did not have enough on my card to get one I will never go back I go to Ameristar where they treat you right

Business response:

Hi Ron, we focus on providing our guests with great gaming and dining experiences. What you described is beneath our standards. We would like the chance to speak with you more about your experience so we can figure out how to make your next visit a much better one. At your earliest convenience, please give us a call at 660-882-1200.

Kathy Smith

7 years ago

My husband and I used to go to Boonville every weekend and have a lot of fun but it has gotten to the point where we NEVER win. Actually, not even enough to let us play for a while. Another thing which seems off is the amount of our "bonus" money coupons we receive. As much as we went and the money we spent, our bonus money never increased, always at the lowest amount they give. Boonville Isle of Capri used to be fun and sometimes profitable but that is long gone. It actually sucks since the new management has taken ov... read more

Business response:

Hi Kathy, we value you as a guest and want to keep you here. We are committed to offering a competitive payback percentage based on the market, which is determined from a number of factors. We always make sure our paybacks are high. Please reach out to us so we can do what we can to make your next visit better. Call us at 660-882-1200.

Alex Nelsen

7 years ago

Rooms and facility are nice, clean, and reasonably priced. The staff needs some serious training in customer service. Not one smile. Not a single friendly word. They are going through the motions. This is typical of a top down problem.

Business response:

Hi Alex, we are glad that you had a nice stay, but we care about all of our guests and want to ensure everyone is given a warm welcome during their visit. When you have some time, please give us a call to help us ensure your next visit is a better one. 660-882-1200.\

Sherry Williams

7 years ago

My husband and I went to Farmers Pick tonight and it was the worst experience ever! Got there at 6:50 salad bar was bare, baked potatoes on potato bar were srivaled up looked like they had been there all day. Both soups were empty. Mexican bar only had a few toasted ravioli and sauce on it, no one was at the steak grill another bar had 2 pieces of pizza on it. The only bars that had anything was the chicken and dessert. Later my husband went up to get some more chicken and a very nice gentleman named Mo started grilling stea... read more

Business response:

Hi Sherry, we focus on providing our guests with great gaming and dining experiences. What you described is far beneath our standards. We would like the chance to speak with you more about your experience so we can figure out how to make your next visit a much better one. At your earliest convenience, please reach out to us at 660-882-1200. Thank you.

Pamela Garner

7 years ago

me and my boyfriend use to go play slots at least 1 time a week! thats when it was fun to play and we could stay and play for a while without loosing 100.00 in 15 min! slots are terrible and payback for the bonuses are bad! we just dont go anymore is not fun to lose that much money with no hope of any payback.. we do miss going but not worth the chance of no payback ...we r not the only ones complaining! a lot of people have told me they will never go back! we went in to meet a friend the other day and sat down to play 20 a... read more

Business response:

Andy, the Director of Marketing is more than happy to speak with you about your last visit with us. His direct line is 660-882-1263. The only way we can improve is if we speak with you and get real feedback. Thank you.

Tina Jinson Kliethermes

7 years ago

I am so disappointed! June 2nd after spending the night and my money the valet drove my car up front without me asking for it. Left the lights on which caused me to need a jump. The security guard came out and before I signed the waiver I asked if he knew what he was doing. The valet told me he does it all the time. I trusted they knew what they were doing so I signed the waiver. I expected them to do it the right way. No he hooked my battery up backwards. There was a burning smell in my car. I looked up and that's when I sa... read more

Business response:

Hi Tina, we are sorry that you had a bad experience with us and we sincerely apologize for the unfortunate events with your car during your visit. Give us a call at 660-882-1200 to further discuss the issues and ways we can help resolve it. Thank you!

Richard Petitt

7 years ago

Stayed at the hotel and went to the casino. The hotel room was adequate, but the price was high against the normal weekday price of a casino hotel. Within the casino, the prices for adult venerates was high and the gaming was all but impossible to win. The dealers constantly drew cards from nowhere.

Business response:

Hi Richard, we are committed to offering a competitive payback percentage based on the market, which is determined from a number of factors. We always make sure our paybacks are high. Please give us a call so we can discuss ways to improve your next visit; 660-882-1200. Thank you for your review.