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777 Isle of Capri Pkwy, Lula, MS, 38644, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Wrong place, wrong time! I would have picked a different date, had I known that approx 30% of their slot machines were not working.
Business response:
Hi there! Thanks for your review. We apologize for the inconenience. We sometimes rotate games to have fresh slots for our customers to play. We do hope you come back and give us another try!
The staff was so rude and disrespectful.
Business response:
Hi there, we appreciate you taking the time to tell us about your experience. Your feedback helps us ensure our guests are getting the best service while visiting our casino.
The room was prepaid in August. A hold was put on the card which caused an over limit charge on the account.
not satisfied Should install refrigerator in rooms and microwaves in room
Smells bad When we walked in the room smelled bad. The water tasted and smelled bad. We couldn't take a shower because it smelled so bad. We slept on top of the cover with our clothes on because the sheets smelled bad and had stains on them. We spoke to the staff and they told us we could leave but we were not getting a refund. The room was supposed to be $67 but I have been charged $117. Overall this was a bad night on our anniversary weekend.
Business response:
Hi there, thank you for taking the time to tell us about your experience with us. While some of our rooms are not as new as others, we always want to ensure that all of our guests have a comfortable stay and receive the best in customer service. We are currently working on making the necessary updates and improvement. Thank you.
Front desk personnel rude
Horrible hotel The room was not clean. The room suppose to be none smoking but it was smoking. It was old. The staff is rude. No coffee is allowed outside building.
Room was dusty, cobwebs in the bathroom. I booked a smoking room... Never got an ashtray.
One thing can ruin a stay Check-in was a breeze, very friendly staff, limited but good food, $53 on a Friday night. BUT, when we went to sleep we could hear our neighbors talking for 4 hours like they were in the room with us. Almost checked out and slept in the car when it quieted down about midnight. Too bad, otherwise the property is pretty nice, but we won't stay again.
Isle of Capri Lula has a 3.4 star rating with 4,421 reviews.
Isle of Capri Lula is closed now. It will open tomorrow at 12:00 p.m.