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Isle of Capri Lula
- Casinos
- Lula, MS
About this business
Location details
777 Isle of Capri Pkwy, Lula, MS, 38644, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Business response:
I am sorry your experience resulted in a 1 star review. We strive to give each player a memorable experience. We hope you consider visiting the Isle of Capri Lula in the future.
Room could be updated some.. tv reception was terrible . The tv channels was fuzzy due to poor reception. Halls were very loud! The security was super nice! Felt very secure there . The beds were comfortable.
Bed Bugs I was not please at all bed bug was move to another room wasn't given a new key I was very disappointed with the room especially with the bugs.
Business response:
Thank you for taking the time to rate us. We are sorry to hear you did not enjoy your visit with us. We would love to speak with you further about your experience so we may improve for our future guests and hopefully you as well. Please send us a direct message with your number and best time to reach you. OC Isle of Capri Casino Hotel Lula
What about dining? Would have been nice to have a choice for dinner but only one place was open - a burger stand in the hotel lobby. Buffet was not open the day we stayed there.
Avoid this hotel if you like amenities! The only thing nice about the hotel was that it was quiet because no one was staying there. Room had no amenities. No fridge, no ironing board, no microwave. There was also a mysterious stain on the floor. WiFi was horrible....couldn’t even check email! I toughed it out since there was no other hotel around. Won’t be staying again!!
Horrible customer service This hotel needs updating & the staff is not friendly. We ate dinner there & the staff was so rude. The food was terrible.& I would not recommend this facility to anyone.
Business response:
K, We are sorry you did not enjoy your visit. We pride ourselves on exceeding our guest's expectations and we apologize we fell short during your stay with us. We would like to discuss your experience with you further. Please send us a direct message with your number and best time to reach you. OC Isle of Capri Casino Hotel Lula
no basket for the coffee filter, no remote for the tv, needs updated
Business response:
Thank you for rating us. We apologize we did not meet your expectations. We strive give the best customer service possible. We will use your comments and concerns to better serve our future guests and hopefully you as well. OC
Frequently asked questions about Isle of Capri Lula
How is Isle of Capri Lula rated?
Isle of Capri Lula has a 3.4 star rating with 4,573 reviews.
When is Isle of Capri Lula open?
Isle of Capri Lula is closed now. It will open tomorrow at 12:00 p.m.