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777 Isle of Capri Pkwy, Lula, MS, 38644, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
The casino was poorly ran and the beds was not king size
Business response:
Thank you for taking the time to share your thoughts with us, we will be sure to take your concerns into advisement. Our number one priority is our customers happiness and comfort.
bad food the worst buffet I have eaten
Business response:
Hi Gerald, your buffet experience does not sound like it was up to our standards, we work tirelessly to ensure that our guests receive only the freshest and more delectable food options. With a wide array of options, we strive to ensure that our guests are satisfied. We hope that you will give us another try in the future.
Hotel Hotel really needs an upgrade. Wi-fi was just unreal work this minute and the next minute it did not. A rail should be in bathtub for older folk to hold on too. Hotel without a microwave and refrigerator in this room but amenties listed it as being in the room.
Business response:
Hi Millie, we appreciate you taking the time to share your thoughts with us. We are taking your concerns into consideration in order to make all futures stay better. We want all of our guests to feel relaxed and comfortable while they stay with us having all the best amenities will only assist us in doing this.
In the middle of nowhere. The hotel was so far away from everything. The road to get there was horrible. Will never be staying there again.
Awful Terrible. Cleaned our room the first day took all the dirty towels and didn't leave clean ones. We asked for towels the second day and didn't receive any. Asked again for towels the third day and didn't receive any we finally had to walk the halls looking for a cleaning person to get towels. Room was in poor condition.
Business response:
We appreciate you taking the time to provide us with some feedback about your stay. We pride ourselves on having the best guest service as well as cleanly rooms for our guests. We are taking your concerns into consideration in order to make all future stays positive experiences.
You get what you pay for It's a basic room. Don't go there thinking it will be like the Aria. There is a reason it's cheaper than the rest. Check-in was easy. However, don't expect to use a cart for your luggage. They only have one:)
Business response:
Hi Paul, we want all of our guest to enjoy their time at our hotel. We are glad that you had an easy breezy check in, and we appreciate you taking the time to bring your concerns to our attention. We hope that you will give us another try in the future.
The room was in need of repairs, the heating was poor and the noise level was overwhelming. We do not plan to stay there again.
Business response:
We appreciate you taking the time to share your concerns with us. We are taking these concerns into consideration in order to make your next stay more enjoyable; we hope you give us another chance!
don't waste your time The Isle of Capri casino hotel and resort was out of there staff acted as if they didn't know what was going on front desk clerks had no clue about my hotel reservations on hotels.com told me that I wouldn't be able to get a room and let their supervisor was there because I went through hotels.com to get my room escorted my brother out of the casino because they said Hugh had too much to drink in all actuality he had one drink and the person that Gurdon was the innocent by standard that didn't even work... read more
Walls vibrate it room 1030 every 15 minutes for about 5 minutes. Very noise left in the morning and did not go back
Business response:
Hello, we appreciate you taking the time to provide us with feedback from your visit. We are passing along your concerns as a foundation for us to improve. Thank you!
Isle of Capri Lula has a 3.4 star rating with 4,421 reviews.
Isle of Capri Lula is closed now. It will open tomorrow at 12:00 p.m.