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Isle of Capri Lula
- Casinos
- Lula, MS
About this business
Location details
777 Isle of Capri Pkwy, Lula, MS, 38644, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
The room was very outdated. The room smelled like urine and mold. The a/c unit barely worked. There wasn't an iron/ironing board. The bathtub was rusted, there weren't any trash bags in the trash cans. It definitely wasn't worth the $100 we paid for the room and a $50 incidental hold.
I declined a second night ! This place is ghetto ! Stay away
Business response:
Greetings Kelly, Thank you for taking the time to share your feedback. We apologize that your experience at Isle of Capri Lula did not meet your expectations. We always strive to provide our guests with a comfortable and enjoyable stay, and we're sorry to hear that we fell short on this occasion. Our ongoing renovations should make our facilities more appealing to your taste. We hope you will give us another opportunity to provide you with a more positive experience in the future. Best regards, Isle of Capri Lula
room was not ready at 400pm. i had to wait on a hard park bench for 30 minutes until room was ready. Staff was rude and unapologetic about it. I will never stay there again
Business response:
Hi John, My sincerest apologies regarding this issue. We do strive to create a comforting experience for our guests. This is unbecoming of our standard and do hope to have the opportunity to show you how luxurious a stay with us can be.
Someone has a dog that’s barking, continuously. It’s too late and noisy. I can’t sleep and I’m sure others can’t sleep as well.
Business response:
Hi Patricia! While we do seek to accommodate all guests in the best way possible, we sincerely apologize that you had this unpleasant experience. We will address this issue and are confident that you will have a better experience on your future visits.
Not very clean. Smells like smoke everywhere. Check-in is all the way on the other side of the casino, so had to walk pretty far to get to the hotel.
Business response:
Thanks for your review, Patricia. We are currently renovating the main hotel entrance and will have it open soon for our guests' convenience.
Business response:
Thank you for your feedback!
This place is funky!💯💯
Business response:
Hello Shaquina, we are sorry to hear that you did not enjoy your recent visit . If you would like to discuss your stay further, please send us a message with details and we would be happy to assist you.
Unkempt, dirty, no fridge, no microwave, no liners in waste baskets, no iron and no ironing board. No food avaiable other than vending machines.
Business response:
Hello Cheryl, thank you for taking the time to provide us with feedback of your stay. We are very sorry to hear that your stay did not meet your expectations. This is not reflective of what the Isle of Capri Lula experience should be. We truly value your comments regarding your displeasure with your room and would like to know more. Please feel free to reach out to us with any additional information and we can discuss your issues further. We hope you will give us another chance to earn your business.
Frequently asked questions about Isle of Capri Lula
How is Isle of Capri Lula rated?
Isle of Capri Lula has a 3.4 star rating with 4,421 reviews.
When is Isle of Capri Lula open?
Isle of Capri Lula is closed now. It will open tomorrow at 12:00 p.m.