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Isle of Capri Lula
- Casinos
- Lula, MS
About this business
Location details
777 Isle of Capri Pkwy, Lula, MS, 38644, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
The room wasn’t clean, and there were some kind of bug fly around in the room! They had to give me another room. It wasn’t to much better. I will not be going back there.
The hotel part of the casino had very good security. The hotel room was filthy. Carpets had stains n burn marks. I wore my shoes the whole time.
Business response:
We certainly apologize for your experience while staying with us! Thank you for your feedback; we will use it to improve our services.
Business response:
We certainly apologize for your experience while staying with us!
Very overpriced for an old, shabby hotel. Be prepared to walk a lot because it is very spread out. Curtis was very helpful and changed us to a room closer to the parking lot. He was the only one that really helped 2 old ladies. No valet, limited help with our luggage.
Business response:
Hello, thank you for your feedback. We apologize for your experience and will use your feedback to improve our overall service.
The check in staff did not give good directions to our room and we had to walk too far. My husband is disabled and it was hard on him. The room was cold and no way to get heated.
Business response:
Hello, thank you for your feedback. We apologize for your experience and will use your feedback to improve our overall service.
No ironing board, no DO NOT DISTURB sign, no mention of items that you may have forgotten such as shower cap or toothpaste, no fresh smell in room or hallways.
Business response:
Thank you so much for your feedback; we will certainly use it to deliver an overall better experience.
Business response:
I certainly apologize for your experience while visiting with us!
They charge a lot of money for the room, no continental breakfast in the morning, do not offer anything in the evening, the rooms are old and deserted, it reminds me of a motel and instead of hotel and casino. Furthermore it halfway closed! It's sad they charge this amount of money for a motel
Business response:
Thank you for providing your feedback and letting us know about your experience, Willie. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future.Isle of Capri Lula
Frequently asked questions about Isle of Capri Lula
How is Isle of Capri Lula rated?
Isle of Capri Lula has a 3.4 star rating with 4,421 reviews.
When is Isle of Capri Lula open?
Isle of Capri Lula is closed now. It will open tomorrow at 12:00 p.m.