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777 Isle of Capri Pkwy, Lula, MS, 38644, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Not what I expected
Business response:
Hello, I certainly apologize for your experience with us.
Coffee maker in the room was not working and they did not have a self serve coffee. I asked 4 different people for coffee and finally a sweet security guard got me some coffee. The floor manager of the casino would not even help.
Business response:
Thank you for your feedback!! We will use it to get better!
Rooms carpet were very nasty. Bugs crawling everywhere. Marijuana smell throughout the hotel.
Business response:
We certainly apologize for your experience. Thank you so much for your feedback; we will use it to get better.
Bad place to stay Hotel needs to be updated and cleaned. It was very dirty. Had a horrilbe odor. Restaurant was closed. Sure not worth the price. Lady at front desk was rude. Will never stay at this place again.
Business response:
Hello, I certainly apologize for your experience while visiting our property. We strive to exceed guest expectations on each and every visit and are disappointed to hear that we did not exceed your expectations. We will use this information to get better. Thank you so much for your feedback.
I liked nothing about it and will never stay there again nor recommend it to anyone
Business response:
We certainly apologize for your experience and will use your feedback to improve overall service.
Won’t go back Although obviously not full, they would not let us check in an hour early at 3 instead of 4. She didn’t even look up to see if a room was available. When we did check in we had to walk a mile to our room. The carpet was dirty in our room. The neighbors were super noisy. Housekeeping started knocking on doors at 8:30 am. Too early for a Sunday morning! We had to park at one end of the parking lot but could only enter through one door. We couldn’t leave out the door closest to our car either, or an alarm would so... read more
Business response:
Thank you for your feedback. We certainly apologize for your experience and will use your feedback to improve our overall service.
Stay elsewhere Dirty outdated room, tv didnt work, toilet didnt flush properly, roof leaking into hallways for sure a recipe for mold. Staff unfriendly. Dont waste your money on this property
Isle of Capri Lula has a 3.4 star rating with 4,469 reviews.
Isle of Capri Lula is closed now. It will open at 12:00 p.m.